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January 2024 by Theresa Thompson
Dionna Bradley provided one of the best customer service experiences I've had. She was patient, knowledgeable, and kind. I've been a member of McCoy since 1992, and employees like her are the reason why I'm still a member..
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December 2023 by Shakira M
I selected McCoy as my credit union slightly over a year ago, and my experiences have consistently been positive. Beyond the low or minimal fees, it seems that every staff member is genuinely committed to assisting customers. Today, Dionna assisted me in establishing a checking account, providing additional insights into McCoy's benefits. These include complimentary dark web scans, detailed guides on removing personal information from public websites, and rewards associated with the checking account. I'm pleased to consider this my home branch and trust McCoy Federal with my banking needs.
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September 2023 by Darrell Gray
Dionna's care knowledge and patience in opening Our new account was 5⭐️!!!!!!!Thank You DionnaThank You McCoy FCUDarrell & Regina Gray
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September 2023 by Nemrac Edurp
I been with McCoy Federal Credit Union, I think since 97, or 98, and I have ran into some nice people, the teller at Maitland branch, Dionna, Is very kind person, and help you with what you need, and easy to talk to. And I think I've been to majority of the McCoy Federal Credit Union, and I must say, it is a delight to come in, and have a conversation. I just want to say keep up the good work, it feels like family. I have no problems with McCoy, it's all right with me.Thank you guys keep up the good work. And I must say, that's everyone of your McCoy, that I have went into it's been excellent.
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September 2023 by Kara Cousins
I have to say that I was pleasantly surprised with the attention to detail, great guest engagement, speed of service, efficiency and effectiveness on what Great Guest service looked like thanks to DIONNA. She was patient, understanding, open to any and all questions I had as well as providing me with information to well utilize my Account services.I truly appreciate DIONNA for all her help. Thank You
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August 2023 by Melecia Ingram Michel
We are highly pleased with our experience at McCoy FCU. We went to the Maitland branch to open a new account. Dionna assisted us and was not only professional and efficient, but also very friendly and engaging. Looking forward to banking here!
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July 2023 by Daniel Kinney
I have been banking with McCoy FCU for several years now and have always been frustrated about coming to the bank to unlock an online account, but not yesterday! The bank teller Dionna was such a pleasure to work with and what I thought was a routine stop for my online account ended up far more fruitful. Dionna helped me update my addresses, unlock my accounts, and help re-energize my business account. She was very friendly, professional, & consoderably knowledgeable about the accounts, and the whole time I felt like I was talking with a friend. The branch itself is going through some renovations, I imagine, so that their bldg environment matches their superior service. I will definitely be returning to this specific MFCU branch. Keep up the great work.
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July 2023 by Lucy B
Maitland branch rocks dionna and Hannah helped me sooo much my account was hacked it was so easy and painless to get it fixed thanks guys!!
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June 2023 by Nelson Hernandez
Andreina was a great Member Service, was very helpful while opening my account. I want to thank her.
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June 2023 by Diego Alejandro Mendez
Wonderful service, went through a loot of banks the same day and ill comfortable say that Andreina treat me the best overall...
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May 2023 by Theolinda Valentine
Customer service was pleasant and services render was superb. I am grateful that there is a financial institution that still has its standard. Hannah was in touch. Thank you
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May 2023 by Khadijatu Turay
Very thoughtful. The workers ensured that no extra fees were levied on you without your knowledge.
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April 2023 by Lynn
This has been one of my banks for over 20 years. They are always helpful and friendly and are quick to resolve any issues. They offer a free notary service to members which is also very convenient.I wish they offered same day debit cards, which would be helpful if you've lost your card. On the occasion that I've had to request a new card, they do offer a rush service for a fee.
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April 2023 by Randy Lee
I went to the Maitland branch and everyone was so friendly and welcoming. The associate that helped me was extremely efficient with her communication. and she listen to my concerns. She explained the paperwork thoroughly and I appreciate that.Thank you Dionna Bradley for a great experience.
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April 2023 by Chad Gordon
This bank is very well organized and the employees are on top of everything! Especially Dionna, she was very helpful and had an answer for every concern. She was caring and made sure I left with all I needed.
