Open Mri of Orlando is highly recommended for its exceptional customer service and supportive staff. Many patients praise the friendly and helpful nature of the team, especially highlighting the care provided by technicians like Pat. Pat is described as extremely supportive, friendly, and understanding, especially for patients with claustrophobia or phobias. He takes the time to prepare patients psychologically, helping them stay calm and relaxed during the MRI procedure, which has made a significant difference for those with anxiety or panic attacks. Patients with claustrophobia often feel comfortable and safe thanks to the empathetic approach of the staff, with some mentioning they did not need to take calming medication because of the excellent support they received. The offices in Maitland and Winter Springs are noted for their welcoming atmosphere, with staff that genuinely cares about patient comfort and well-being. Overall, Open Mri of Orlando is recognized not only for providing quality imaging services but also for creating a calming environment that ensures even anxious or claustrophobic patients have a positive experience.
Outstanding service!! Tiffany is a subject-matter expert on how to converse with prospective new patients. Office staff was very helpful and efficient. And Pat, the radiologist technician, could host training sessions on how to relax claustrophobic patients. If you have this problem and need an MRI, this is the place to... read full comment
January 2024
Pat the technician was fantastic. He was so caring and helped my mom with her claustrophobia. I was able to sit with my mom while the MRI was taken to help calm her nerves. Thank you to the entire Open MRI team.
December 2023
Excellent!! Both Maitland and Winter Springs offices were great. If you are worried, afraid or claustrophobic you will be taken good care of . A special thank you to Pat, he could not have been better. Thank you again Pat for the good care.
