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February 2024 by Chris Jordan
I’ve been dropping off my weekly small business packages here for several months now to be mailed off to customers and have never had an issue with a package being mishandled, lost, or damaged. They’re always friendly and polite with me as well. Definitely my go-to mailing center!
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December 2023 by Christina Pressley
Unbelievable and professional service Dwayne and the owner are amazing. I don’t go anywhere else.
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November 2023 by Barb Quinn
I’ve been using this company since we returned to the area (5years). I am a frequent visitor. The entire staff is highly professional every time, detail oriented, and double/triple check with every step. In addition, they are so kind, wanting the very best for their customers. I will not go anywhere else, due to the above reasons. Good, solid people!!
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August 2023 by David P.
I've always had a great experience at this place. People are kind and helpful. Thankful for a great location and a mail and package station that isn't a chain.
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July 2023 by Rebecca V.
I went here to ask if they could ship back my WFH equipment after switching jobs. I told them the entire cost would need to be charged to a company account, which they said was fine. So I brought everything in from my car (a laptop, monitors, keyboard, mouses, docking station, wires, etc.) - few trips, in the rain nonetheless. They started weighing them and measuring for boxes and said I would be charged nearly $50 for packaging materials. I told them it was okay as long as they could charge it. They then said they couldn't. I had to load everything back up and take it to a real FedEx. I wish they had been more knowledgable and upfront to begin with. The guy explained that they have to pay for packaging material themselves unlike FedEx which provides it themselves (or is provided materials from corporate), which I understand. I try to support small business whenever possible but it did seem unnecessarily overpriced.
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December 2022 by Michelle Tamir
So after many years of coming to my neighborhood mail and package station for all kinds of things I decided to write a review and wondered why I hadn't done it before. Every time I or my neighbor has come to this place with the gentleman and lady that have been there for years they have helped us even though we don't know what we're doing. It has always been a great feeling to know that someone understands no matter what the packaging or mailing situation is. I wish I had many more local businesses that felt so personable and knowledgeable.
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April 2022 by Jordan C.
Friendly and quick service. On this particular visit I was just dropping off a prepaid UPS return. The gentleman made sure I had my tracking number and specified the day it would go out to make sure that was ok. It is hard to spot the store from the road and even the sign is not the easiest to locate in this unassuming plaza. On the plus side it is near a few good food places.
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December 2021 by Marny M
This is the only place I go to ship! The staff is great. Very helpful and knowledgeable. Been going there for years.
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September 2021 by M M.
Sketchy as heck. Prices are through the roof--400% markup from the USPS. Whoever runs this place is rude, rude, rude. Not helpful. And for some reason whenever I mail something from here, it takes weeks to get to its destination. Or it never gets there at all. Makes you wonder what they do with the packages. This private company doesn't seem on the up and up.
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September 2021 by Marty B.
If I could give zero stars, I would. Two employees/owners were in this place. We went there because it was on the location finder for FedEx. We carried in a large box, which FedEx customer service said could be shipped from there. The two employees watched us struggle with this box as we came inside all while sitting behind the counter MASKLESS. They said they couldn't ship something so big, but they'd try to find room for it. Um, did I mention they weren't wearing masks? The guy had one tooth. No joke. We left immediately; they basically pushed us out the door, telling us to get the eff out. Sure. Reported to FedEx and filed a complaint. DON'T VISIT THIS PLACE!
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August 2021 by susan cerni
Always very helpful and answer all of my questions. Great customer service!! Avoid postoffice waits and go here.office
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February 2021 by Ruben irizarry
Great service a little pricey but wake service
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November 2020 by Julie Howe
This is an excellent shop with friendly, helpful and efficient service. We have a mailbox here and would not give our business to anyone else.
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September 2020 by Austin Heffernan
I wanted to give a better review, but this place doesn't know what they're doing. Amazon asked us to put multiple items we're returning in one box.But the gentleman at this store demanded that we put those items in separate boxes. We had our newborn in their tiny store opening boxes and taping them up ourselves for what ended up being no reason. Well, this led to a massive headache with Amazon where they said they never got one of the items. Why are you giving horrible advice with such a commonplace issue in the Amazon returns world? This awful advice has led me to believe that they stole one of the items. We'll be staying far away from this place in the future to handle any returns back to Amazon with their 30-day return policy. The UPS store down the street is much better.
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September 2020 by Caroline Abrahams
This store has been serving our community for many years, it is a family business that even with the pandemic they kept the doors open for everyone ... and like me, there are to many customers who attest to your quality of service, enthusiasm and honesty. Keep going Guys ! :) Caroline.
