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November 2023 by Louise S.
Wish I could give zero, we waited about an hour to be told they couldn't find item purchased, paid for and confirmed was ready for pickup. They told me I had to cancel, if you're in this stage of the pickup process, so I asked them what I should do, and they then told me to call 1800walmart, then I had to deal with the automated system and when I finally got to a person they were very nice but i was told it was escalated. But that does me no good at all bc I have no tree for that my 93 yr old mom wanted, as I'm in town from far away.
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October 2023 by Mel H.
One way entrance and alarms with one way gates, this place looks like a prison entrance along with one way exit and alarms like I'm the criminal, I sure hope all Walmarts aren't going to be modeled after this prison setting, and upon leaving just holding my receipt wasn't enough, I get felt like a thief by an employee not happy enough with me holding up a receipt for 1 item. a huge TV, I sure WON"T be going back there again.
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September 2023 by Thomas H.
I needed help to find an item, 4 people I asked none could help. 3 of those employees could not speck english, I went to target.
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September 2023 by Patrick P.
If you are home bound, in wheel chair, delivery of groceries could be a blessing.Too bad the folks who fill your orders cannot get the correct items off the shelf!Ordered DIET Dr. Thunder, Diet Mountain Lightning, SAM's "NO SUGAR" Cola, in 3 each, and got Sugared items! We will have to get back to Publix because this is the 5th order of $148.00 or more, which is just totally screwed up, from Casseberry "Super" Walmart! The order ap should work BETTER, too!!! ARG!!!!!
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August 2023 by Wesley C.
I've been waiting 2 1/2 hrs for my online order. Yes I'm signed in. Thank you to the lady at the guest services for not helping at all and telling me I should probably cancel my order.
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August 2023 by Cheryl B.
I order my groceries online and pick up usually next day or same day depending on the time you order for free (best kept secret) I'm not a member but they do have inexpensive membership. I don't pay for the service since I usually pick it up. If you order delivery it's not to much either usually somewhere under 10, it looks like it goes by peak time hours. Anyway, I love it because it saves me tedious time and just the connivence it brings for busy moms. The workers are polite thankfully even sometimes being under those harsh times of day. I recommend ordering early to avoid the crowd or maybe later in the evening. Love that you can even choose no bags and bring your own to be friendly to our environment =)
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July 2023 by Janelle L.
It's Walmart. Renovated to include a grocery section. Clearance is also hiding amidst the full priced on the shelves. But they doin' alright. There are a few clearance sections in certain departments to hunt through and I have found great deals there. Returns are a breeze here.
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July 2023 by Marlon M.
Well this lady at the deli had a disgusting attitude talking about she from New Jersey denied me service threatening me to banned from store ....well this lady behiervor was unacceptable...manager need to check on her attitude ...she needs more training
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July 2023 by J D.
The staff that are above the cashiers status (but not a Supervisor) in the front were helpful and went above & beyond at this location. Also 1 employee in the women & children area was very helpful (wish I got her name today) - but the rest of the employees were rude & acted as if we were bothering them. It was hard to find help in a few areas, but there sure were a LOT of employees packing up curbside pickup. My bigger issue was the teenage girl using the handicap stall when the entire restroom was empty & I am disabled and needed to use it. Would be nice to see Walmart inform the store employees to maybe be considerate, kindness sure goes a long way.
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May 2023 by Martinica V.
Literally the worst Walmart ever! I live pretty close but try to avoid like the plague. The staff is rude and uninterested when you're talking to them, they don't know how to handle anything. I fell in the store back in March due to negligence with not cleaning up spills on floor and the only call I got was to inform me that they lost the incident report that I had filled out on paper that night because their iPad was broken and wanted me to fill out another a week later which is unbelievable. I try to give the store another chance but again was greatly disappointed with how management handles anything here.
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April 2023 by Kiamiah S.
I only go during the morning no crowd, the staff are super nice, no clutter everything is clean. I don't have any issues. I drive to this location even though I am closer to the Altamonte location.
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March 2023 by G I (Girlinterrupted876)
Horrible selection. No Apple Pay. So stupid for a big store to not have Apple Pay
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January 2023 by Tanya W.
I purchased a Straight Talk SIM Activation Kit at Walmart Supercenter in Casselberry, FL (Store 943) for $45. After I purchased the kit I tried to activate the SIM card but I was notified by Straight Talk that the SIM card was not compatible with my iPhone. Therefore, I cannot use it. I went back to Walmart to ask for a refund since the Straight Talk SIM is not compatible with my iPhone and the store clerks said that they could not refund my purchase. There were no signs anywhere inside Walmart to inform customers that the Straight Talk SIM Activation Kit is nonrefundable. Furthermore, there isn't a representative from Straight Talk working in the electronic section at Walmart to assist customers. Therefore, there was no one to help me. Since Walmart is selling Straight Talk products they have the responsibility to inform their customers that Straight Talk is a nonrefundable product before the customer purchases the product. And Walmart should be informed of the products they are selling and have Straight Talk advertise on their products that some of the SIM cards are not compatible with certain mobile phones. Not doing so is highly unethical and irresponsible of both Walmart and Straight Talk. The customer (me in this case) risks losing their money on a bad product. This is bad business.
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December 2022 by Peggy N.
Standing in one of the only two cashier checkout lines open 2 days before Christmas. 7 of us in line. Wow customer service at its best.
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August 2022 by Lisa “Girlinterrupted876” S.
Horrible selection. No Apple Pay. So stupid for a big store to not have Apple Pay
