“I had such a wonderful experience getting my new phone thanks to Barbie’s incredible help. She was extremely kind, patient, and knowledgeable throughout the entire process. Transferring everything to my new phone took much longer than expected, but Barbie never rushed me and made sure everything was set up correctly before I left. Her positive attitude and dedication to helping customers truly stood out. I’m so grateful for all of her assistance and highly recommend working with Barbie if you visit AT&T!”
“I've been to this Metro a handful of times, and I've gotta say the staff has actually been one of the best parts about my experiences despite the negative reviews I've seen. They've been friendly, informative, helpful, and easy-going. I leave smiling! I went in yesterday, and the associate Michael not only helped me with a new phone and some accessories, but helped me put my bike chain back on as it had fallen off a couple of blocks beforehand. No other customers were there so he fixed the issue right in front to keep an eye out for anybody coming in. Thankfully because of his help, I arrived to work on time. He saved the day! Thank you always Metro staff, you guys are the best!”
“I was really struggling with understanding my bill and automating it. Ian treated me with respect and took the time to make sure I was confident in my contract with Verizon. He’s really a class act in customer service.”