“Service far beyond expectations. When my pet food order was not delivered as expected, I made a phone call to get an update to my order. Based on past experience with many companies, my expectations were very low. At best I normally get a “sincere “ apology with zero results. To the contrary, I received an apology and a personal delivery by the store manager, Chip, at 9pm! Well beyond his duties. I am truly grateful as I was now out of pet food and since I worked the entire next day, I was unable to get food to my dog for another 24 hours. This level of service is never expected, but when received makes a lasting impression. Thank you, Chip.”
“I wasn't sure at first cuause when I first walked in there there was two ladies sitting down and just on their phones first visit wasn't good came back one of the busy bathers that was the only one working stopped what she was doing to take the time to help me and I'm just grateful that's why I gave a 4-star review I'm not sure her name I think it's Kimberly Kimber but thank you for taking the time when other people didnt!! thank you”
“Critter Cafe is awesome !!! Zeus approved!!🐶
It’s my Labrador retriever Zeus favorite place for daycare, boarding, socializing and grooming for the last 11 years.
Nancy and her staff are wonderful.
Thank you!”