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February 2024 by Anna Mello
Government service is in need of a total and complete overhaul. This place is the proof. People set tents overnight to get a number on the walk in lines. If you try to schedule service, it’s at least 2 weeks wait time online. Nobody picks up the phone if you have any questions about walk ins.The first day I tried to renew my DL here, I got there at 8:30 am. 30 min before the time they list as opened at their website. I was told there were no more walk ins that day and that I had to return the next day. So I innocently asked at what time should I get there to be able to get service. The employee replied 7:30am. So the next day, I was there at 7:30am. No luck again. No more walk in numbers available. So the next day, I got there at 6 am. There was already a huge line of more than 70 people. So I asked the first person in line at what time he got there and he said. I got here 9pm yesterday. If you need proof government service is a joke. Go to try your luck at this location. Take a tent and camp overnight to be able to get anything back from the taxes they make you pay every year. That’s proof we need to privatize all this inefficient system ASAP.All this aside from being super expensive. A person in front of me was told to go to a shelter since she was homeless and did not have enough money to pay. That service should be free. Mandatory documentation should be provided for free at these locations, specially for people in need. What a joke.
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January 2024 by Derek Gallardo
A review posted about a month ago is very accurate in terms of my experience at this DMV. 2 Hour wait with appointment. I would plan for at least two hours. There was a check-in LINE outside then you go inside and stand in another LINE to tell them what type of help you need and get your number. You sit down and WAIT for your number to be called. You go to the station where they call your number to take care of your business. Then stand in another LINE to pay at the cashier. Then back outside to WAIT if you need to get your actual license/ID.
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January 2024 by Steven L.
Security guard should be fired immediately he lets certain people through without appointments and tells other no. Super unfair and he's on a power trip I will be calling there higher ups asap . Seen him tell a man no then let a lady through shortly after disgusting and unfair
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January 2024 by Shannelle W.
Be ready to wait lord I been here 3/4 days in a row trying to get my license renewed and finally was able to do so yesterday whewww child appointment or not be READY TO WAIT . I mean wait as in call out of work for the day cause you're going to be here for a while specially if you don't have an appointment. If you don't have a appointment be there at 5am in the morning yes 5am with your chair and something to eat because they don't open till 8am but they only accept 50 walk ins a day i promise you your best bet will be to show up at 5am and wait . One day out of my 3 to 4 days coming here trying to do a walk in i showed up at 6:30am and it was already more then 50 people in-front of me in line that morning it was crazy the worker showed up and started to hand out the # to count 50 and i heard him say that's it i looked up and it was about still 15 people ahead of me i was pissed and couldn't believe it. This location is pretty slow even if you have an appointment. My appointment was 9:30 and I was finished at 11 just to get my license renewed. You still have to wait in the long line for appointments regardless of your appointment time. Then for whatever odd reason they were serving the walk in appointment more then the line for the folks that had an appointment that made me very upset.
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January 2024 by Christina D.
you make an appointment wait for 4 hours for them to tell you you are not a real person and need more documents, then they tell you to come back with the documents to wait all over again!!! 30 people more in from of me my appointment was at 9:15 I'm going to be here another 4 hours. The staff is rude and have no customer service skills I'm missing a whole days work just to renew my drivers license that's crazy!!!!
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January 2024 by Renee Neely
The wait was long… 2 hours - with the appointment. The line was moving especially when more workers got back from lunch…. I would plan for at least two hours anything less means your luck is good!! There was a check-in line out side then you go inside and stand in another line to tell them what type of help you need and get your number…. You sit down and wait…for your number to be called…. You go to the window take care of your business then stand in another short line to pay…. Then back outside to wait if you need to get your actual license/ID
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December 2023 by Robert Alexander
Steven in booth #15 mature gentleman is awesome. He encourages me to be a professional, generous encouraging older man in my days.
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December 2023 by Juan Gonzalez Orona
The worst dmv I ever went with my son to do a driver’s testWaiting outside for 1 hour then you get a ticket and then they send you to wait 2 hours for the test and by the way is the second time we did the line outsideThe first time we did the line raining and tel us that was not the right appointmentThe worst
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December 2023 by eduardo sandoval
It was fast
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December 2023 by Artimus D
It's the DMV. Don't ever expect a warm welcome. Instead, expect to stand in line outside in the middle of a heatwave or rain just to do something that should he available online. Where are our tax dollars going?
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December 2023 by STEVEN RAMOS
Very organized
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November 2023 by Leroy Carolina II
I scheduled my appointment, got a ticket sat down waited for my number to be called. And was in and out within 35 to 40 minutes staff was fair and straightforward about having all your documents ready to help speed up the process. I recommend this agency. ??
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November 2023 by Ash Void
You can't talk to people before making an appointment. I made an appointment for both my partner and I to have our liscence change. I wanted to make sure it was okay to do it but you can't talk to a person over phone, only robots. Then when you get here, it doesn't matter because it's too packed.
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November 2023 by Ana Escobar
Terrible terrible services!!!!!You make a an appoinmet for a reason !!We don’t have the whole day to be here!!
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November 2023 by Styx Void
You can't talk to people before making an appointment. I made an appointment for both my partner and I to have our liscence change. I wanted to make sure it was okay to do it but you can't talk to a person over phone, only robots. Then when you get here, it doesn't matter because it's too packed.
