“I received a call from budget two days before my move saying they didn't have the truck I reserved. I was driving down from Maryland to Coconut creek. I called U-Haul At self storage USA and Maria was able to find me a truck and a car trailer as well. She was so kind and efficient. She kept in constant communication throughout the process My husband and I were so relieved because the movers were already scheduled in Florida and Maryland. She's really wonderful. If your in need of a U-Haul please utilize their service she is amazing.”
“If there were a Hall of Fame for U-Haul employees, Leon Campbell would be the first inductee, complete with a golden dolly and a ceremonial roll of moving tape. I have used U-Haul more times than I care to admit (seriously, I could have a loyalty card by now), and without a doubt, Leon provided the BEST customer service I have ever experienced.
From the moment I walked in, Leon treated me like a VIP—like I was moving into a mansion instead of hauling my life’s chaos from one place to another. He was kind, patient, and incredibly thorough, making sure every detail was covered. But what really set him apart? His sense of humor! Moving is usually a stressful mess, but Leon turned it into an oddly enjoyable experience. I never thought I’d say that about hauling furniture, but here we are.
Leon, if I could take you with me to help unpack, I would! U-Haul, give this man a raise, a bonus, or at the very least, a crown for being the undisputed king of customer service. Thank you, Leon, for making my move so easy and stress-free—I almost want to move again just to work with you (almost).”
“I reserved a vehicle through the Uber app, not for Uber rides but for personal use. The pickup process was quick and easy. We were assisted by the manager Alex. He was very professional and provided excellent customer service. I would definitely recommend this location.”
“To the owner, Jackie your manger, don't ever ler her go! I thought she was the owner because she took so much pride in her work. Go ahead and do yourself a favor and make her co-owner, shareholder, something, because she deserves it. She was incredibly detailed, friendly, inviting, very hospitable. She answered all the questions I would've asked. She made my husband and I feel very comfortable to store our items here. The space is clean and easy to navigate. She was very clear about all the fees, security measures and the spaces available. I'd recommend this place to everyone who needs to store items. Seriously, I looked at so many storages places and this one is the one. Don't even look anywhere else. Jackie I hope you get everything good in life, you deserve it.”