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January 2024 by George Franklin
I’m currently outside of this fed-ex home delivery station.11801 NW 101 st RD, Miami Fl 33178.My package was scheduled for delivery October 2, 2023. During all three delivery attempts made I was not at home.However, I’ve been in contact with the shipper all week I requested that the package be held at a location where I could pick it up due to My work schedule. On Saturday October 7, 2023. I was told that the package was ready for pick up at a FedEx store. I arrive at the store after 9:30 AM. I was informed that the package was not there. Monday, October 9, 2023. I called the shipper they gave me the location and told me that this is where the package was. When I arrived in the location, I spoke to the security through the speaker box. They were very helpful. The lady who actually came out to help Me informed Me that the package was labeled as damaged and someone was supposed to inspect it. I explain to the lady that I already expected this package to be stolen by them. nothing that I was being told made sense. She eventually brought the package out to me and I opened it in front of her and examined all the contents. Everything was 100% fine. I attached a photograph of the actual box after I personally opened it in front of the Fed-Ex employee in the lobby. Whoever was responsible for the handling and delivery of this tracking number ( 784423954524 ) is a complete scum bag and you tried it.
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November 2023 by Anzol Starlink
My opinion FedEx are the best shipping company operating in USA. Always the best website, best tracking, best app, best innovation. Best than USPS and light-years ahead UPS. But my last shipment from NY last 18 days. And I only got the box because I go to FedEx warehouse to pickup the package
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November 2023 by Carol Mentor
Worst delivery service ever can't get real updates.
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August 2023 by Loree T
The driver dropped my package to someone else’s home. The company is not assisting and will not take action. The driver and supervisor should be fired. The open packages and steal the goods.
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August 2023 by Maria Terentyeva
THEY ARE ABSOLUTELY HORRIBLE!! FEDEX DRIVERS NEVER DELIVER OR MAKE ANY ATTEMPTS TO DELIVER AND BLUNTLY LIE ABOUT IT!!!!! NEVER EVER ORDER ANYTHING THAT USES FEDEX DELIVERY BECAUSE YOU’ll NEVER RECEIVE YOUR PACKAGES. BEST CASE - THEY WONT DELIVER ANYTHING, WORST CASE - THEY’ll LOOSE IT! SHAMELESS COMPANY, LAZY AND DISHONEST DRIVERS. JUST GO BANKRUPT ALREADY!!!
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July 2023 by Nyleve Pommells
This place is terrible. I moved into a new development and they are saying they are unable to deliver my package however every other delivery company (UPS, Amazon, etc.) have been able to deliver my packages. I even gave delivery instructions on how to locate my home. My package has been delayed multiple times, after not being delivered on its original delivery date. There is no telephone number to the exact FedEx location. It is so frustrating to deal with. My package will not fit in my car and they keep delaying dropping it off so the next step would be for me to pick it up which is not possible. I’ll double check before having something shipped via FedEx.
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May 2023 by akeruY
DRIVERS ARE LAZY IF THEY DONT FEEL LIKE CARRYING THE PACKAGE UP TO THE DOOR THEY WILL SIT IN THE TRUCK AND MARK AS ATTEMPTED DELIVERY WHEN THEY DID NOT! PLEASE TEACH YOUR DRIVERS TO DO THEIR JOB. HOW CAN FED EX ALLOW PEOPLE TO WORK IN THEIR COMPANY IF THEY LIE. FED EX HAS NO MORALS NOR VALUES TO THEIR CUSTOMERS. MANAGERS LIED ALL DAY AND SAID MY PACKAGE WAS OUT ON THE TRUCK BEING DELIVERED. I NEVER RECEIVED A NOTIFICATION THAT IT WAS OUT FOR DELIVERY. SEEMS LIKE THEY ARE ONLY THERE FROM 8Am to 5PM TO LIE & GET PAID. LOOK AT ALL OF THESE BAD REVIEWS THE CEO/ CORPORATE HAS TO DO SOMETHING ABOUT THIS. THIS IS BAD BUSINESS. COMPANIES CANNOT TRUST THIS FED EX LOCATION TO DO WHAT THEY ARE SUPPOSE TO DO. THIS LOCATION NEEDS TO BE SHUT DOWN.OR THE MANAGER NEEDS TO GO & GET SOMEONE IN CHARGE WHO KNOWS HOW TO RUN A BUSINESS
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February 2023 by Gods Plan
THIS OFFICE IS THE WORST, THEY LIE ABOUT PACKAGE DELIVERES THEY NEVER ATTEMPTED TO DELIVER. THE CUSTOMER SERVICE IS A 0. NO MANAGER WILL EVER CALL YOU BACK. THE CSR ARE SO RUDE AND NONCHALANT. I'M LITERALLY CHASING DOWN MY PACKAGE I PAID DELIVERY FOR. CLOSE THE WHOLE CENTER DOWN ?
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August 2022 by Kay Kay
These people at this location don’t do their jobs and dont deliver people packages.
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August 2022 by D M
I literally have had nothing but issues getting my packages. Now magically I cant receive any of them. Telling me the address is non existent. had no issues up until 3 months ago getting my stuff now its excuse after excuse. This is why we have angry customers because the drivers and locations don't care. They don't pay attention to locations or street address
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November 2021 by Dee M
I literally have had nothing but issues getting my packages. Now magically I cant receive any of them. Telling me the address is non existent. had no issues up until 3 months ago getting my stuff now its excuse after excuse. This is why we have angry customers because the drivers and locations don't care. They don't pay attention to locations or street address
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July 2021 by minerva Garcia
FOR 1 WEEK I WAS TOLD DELIVERY DATE AND EVERDAY A DIFFERENT SOTRY
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July 2021 by Pablo Gonzalez
A complete disaster
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April 2021 by Italo Ibarra
Good service, they helped me with my package, since the store where I bought a team had not given my apartment number.
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January 2021 by Evelio Exposito
Really really had service
