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“The warehouse customer-facing employees, especially Austin, go above and beyond to deliver your mattress. I had a terrible experience purchasing a mattress online from Mattress Firm because there is NO live customer service to help with delivery issues. After several frustrating days, a chatbot finally gave me the number to the local warehouse and the delivery issue was instantly resolved. Not only did Austin help speed up the delivery date, he worked to ensure a delivery window that would work with my college daughter's busy schedule. Only purchase from an actual Mattress Firm store vs. online. They will match the online price over the phone and provide polite customer service with real people to oversee the delivery. Thank you Austin!”
Mattress Stores
Mattress Stores
Mattress Stores
“Great mattresses, great quality for a very fair price. Direct from the manufacturer. No need to ever go to a mattress store. I will buy all my mattresses here for ever.”