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“To own a phone like this one u have to be STUPID guess what I just FOUND OUT!!! IAM STUPID in fact VERY STUPID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! An so on!!!!!!!!!!!!!!!!”
“Karla was amazing!! Very grateful for AT&T customer service. His attention was exceptional from the first moment. He was very professional, kind and patient in helping me resolve my problem. Karla took the time to explain everything clearly to me and made sure all my questions were answered.”
“Marcos Suarez and Lina were amazing, there professionalism and need to help is outstanding. Thank you for the best service I have received here at ATT. Definitely recommend this store, the manager and representatives are the best!”
“I recommend this store to repair your phone, I arrived with mine completely wet after a fall in the pool in less than an hour they repaired it and left it completely working, the cost was super economical, I recommend it”
“I had a great experience with buying my apple watch today. Harold was super nice and awesome. Helped me with picking the right size and model and then helped me activated it with my phone. I totally recommend this att store for every need you might have. They have all the latest deviced and are of great help.”
12 - 4PM
491 Hialeah Dr #1, Hialeah
Mobile Phones
“I recently took my son's iPhone 13 to this repair shop, and I couldn't be happier with the experience. The staff provided excellent customer service from start to finish: friendly, attentive, and professional. The repair was done with great quality and care, and they kept me updated throughout the process. On top of that, the pricing was fair and transparent. Highly recommend this place for anyone looking for reliable phone repairs!”
“Excellent, meticulous, and on time derive. Gabriela explained the service, the process and answered all my questions. I was a little concerned about prior experiences with other businesses scratching or damaging the phone while making the repair but she stood confident that she’d do a better job. She did. Less than two hours later, she called me to pick my phone up. I’m thoroughly impressed.”
“Thanks to Isabel Fernández's service I had everything I wanted at all times, very attentive to all my cravings, I really liked being able to have my iPhone, thank you for everything”
“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
“A shout out for Kevin and Enrique. They were very helpful throughout the process and kept on trying to overcome all obstacles. Thank you. You’re the best around!”
11AM - 5PM
2404 W 60th St, Hialeah
Mobile Phones
“Daniela provided excellent service. She was very clear, patient, and answered all of our questions with great professionalism and kindness. ❤️❤️❤️❤️❤️❤️”
9AM - 4PM
4605 NW 7th St, Miami
Mobile Phones
“I recently use them for a cellular home delivery, and I must say the entire experience was outstanding. From the moment I placed the order to the final handoff at my relative doorstep, the process was seamless and professional. Communication was clear throughout, with timely updates and confirmation every step of the way. The delivery team was punctual, courteous, and ensured the package was handled with care. Thank you!!”
“I was given an almost brand new Samsung phone by a family member. They used it briefly in the US and then in Brazil. My phone was on its last legs.The IMEI # identified the phone as locked by Sprint (now T-Mobile, which happens to be my carrier now).
I went to a T-Mobile store in Mary Brickell Village (great service), they couldn't figure it out so I called their tech support (they were excellent but couldn't ID the issue). They transferred me to Samsung (who were also excellent but couldn't ID the issue).
I searched online and even communicated with one of these remote unlocking services. Sent them the IMEI # and they advised that they couldn't unlock the phone.
I finally decided that I needed to have someone actually look at it and randomly pick 7Wireless and call Michael. Out of the gate, I feel immediate high client services in his approach. I arrive and that same high level of service was felt.
He quotes me (higher than I was hoping but much cheaper than buying a new phone which I needed. Understandable because this was clearly a deeper issue than a simple unlock and because Sprint was now defunct, although both of us still thought that it was just an unlock).
I agree and leave the phone for a couple of days. In between time Michael is communicating via text keeping me updated. Most importantly he gives me confirmation that the issue has been resolved and the phone is ready for pick up and use.
I arrive and he explains that it wasn't that the phone was unlocked but rather that there was a circuit issue related to the sim card (any sim card). Whenever a sim card was installed, the phone would automatically kick into airplane mode). He corrected the issue, to my considerable relief. I was already married to the phone. =)
In my banter with Michael he shares that he was a telecom engineer in Cuba.
The point being, I believe that I could have taken my phone to a bunch of phone repair dealers and few, if any, would have taken the time or had the knowledge to ID and fix the issue. I have no doubt that I would have received a bunch of "sorry can't fix it, can't unlock it, your out of luck" responses. Michael's level of technical knowledge and curiosity to ID the issue is why I now have a fully operational new phone.
I can't speak highly enough about the service I received and, for anyone who might not speak Spanish (me), not an issue here which I was a little surprised by given the shops location. If you need a phone unlocked or anything that requires a technical expert, go here. It was worth the drive.”
“Yanet helped me acquire a new phone. I had an old iPhone X that was barely working. Yanet made it a stress free process due to her knowledge, competence, and professionalism”
“My new go to for ALL phone repairs. I have an IPhone & was in tears & lost all hope for my phone when the screen went black and there was nothing my carrier could do to make it turn back on. Charging, resets, nothing would work. My data on this phone is SUPER important to me. Alexander & Corina SAVED MY LIFE. They opened it up and did surgery / replaced some internal needs & it was truly like a miracle- my phone now works again. No Apple or T-Mobile store could do this for me. Alex & Corina are not only magic workers - they’re genuinely good people and treat you like family. This was a 24-48 hour turnaround when I needed it most! HIGHLY RECOMMEND for your phone needs ?? Biggest thank you and much love to Alex & Corina- you have a lifetime customer in me & I will be sending all my people to you too! xx”
“Wayner is seriously the best! I brought my iPhone 17 in with dents in the outer frame and he replaced it quickly and perfectly. Super professional, great communication, and fast turnaround. 10/10 service!”
“Great customer service, they resolved the issues with my cell and help me save some money compare with other places , Mr. Ernesto was helpful and very professional.”
“Great service, I have always bought my phones here and the best prices and they give you a guarantee because I once bought one that came with a defect and they immediately replaced it, thank you always grateful”
“Sixto was incredibly helpful. I visited the store wondering if they fix viruses on android. He explained that sometimes is best to reset the phone, but that he would check my phone first. Without resetting my phone, he had my phone up and running in no time. Thanks Sixto!!!”
“⭐️⭐️⭐️⭐️⭐️⭐️Jorge is an amazing Tech with Great Customer service. Very honest guy. Reasonable prices & quick same day repairs!!!! 5 STARS ⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
11AM - 5PM
5781 SW 40th St, Miami
Mobile Phones
“This store is hard to see that it is here, I always come to Milan’s and never see it , mainly because the sign is off and the store has nothing to attract from outside. Jorge the manager helped me after going to several stores with my issue and no one was able to help. Highly recommend.”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“Edgar’s technical skills are truly extraordinary or exceptional in resolving my Motorola phone issue that had persisted for over two years in just a few minutes of intervention. He’s, affable, courteous and professional; and his bilingual skills make communication easy.”
“Without a doubt my favorite place as a recommendation but without complaints I suggest that you evacuate the drunks that are outside in that shoping from there on out the best of all”
“Awesome customer service, the guys took care of me and my mom answering all our questions and having a case that fits my mom phone. Awesome and will definitely go back.”
“Love it… Came in to fix my Microsoft Pro and was able to get it done in a day. Quick fast and exceptional service. Have more products to fix. I will be back”
11AM - 5PM
16525 NW 57th Ave, Miami Gardens
Mobile Phones
“I came to this Cricket Wireless store because I was having an issue, and the store manager, Alaney
, went above and beyond to satisfy my needs. She helped me with everything I needed and was excellent throughout the entire experience. She truly listened to me and looked for every possible way to help. She is great, and I totally recommend her.”
“Geraldo is a tremendous help, if I have any issues he solves it with no hesitation and is informative every step of the way. Throughout the five years of working with AT&T Geraldo has been my go to because of his assistance I hope to maintain a long history of business with this store.”
“From the minute i met the owner, i could tell she was honest. Her eye contact and energy she gave off was very welcoming and honest. My girlfriend actually came over the day before ( we have phone problems) for an unrelated issue, and recommended i check them out. She gave a price over the phone for what it would to change the port on my phone, the time it would take, etc. When i came in, everything was done as promised. No trying to upsell extra parts of saying it couldnt be done. Thanks for your help!”
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“(Translated by Google) I like Telcel in Mexico. Package at $10. Unlimited calls Mexico, US, Canada. Unlimited free social networks. 2G of data that I can't get through in 1 month. You wouldn't see that in Canada.(Original)J'aime bien Telcel au Mexique. Forfait à $10. Appels illimités Mexique, US, Canada. Réseau sociaux gratuits illimités. 2G de données que j'arrive pas à passer au travers en 1 mois. C'est pas au Canada qu'on verrait ça.”