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“Sophia at AT&T provided outstanding customer service! She was incredibly kind, patient, and knowledgeable throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made sure I left with the best option for my needs. She made the experience quick, easy, and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Sophia went above and beyond. I highly recommend asking for her if you visit AT&T. Thank you, Sophia, for your excellent service!”
“From the very beginning, Lazaro went far beyond simply assisting me with purchasing a streaming and internet service. He took the time to understand exactly what I needed and ensured I felt confident in my decision.
His patience, professionalism, and deep knowledge made the entire process smooth and stress-free. Lazaro explained all the options clearly, answered every question thoroughly, and even provided helpful recommendations tailored to my preferences. What truly stood out was his willingness to go the extra mile, ensuring not just a successful purchase, but a genuinely positive experience.”
“Great support straight up front and helped me with the mess I was in. ??????????
Alex was very knowledgeable and listen to my life problems ?.”
“What a good experience I have had with Maria!! Professional, pleasant and patient. He paid attention to me at all times and answered all my questions and demonstrated knowledge. Thank you, Maria!!”
“This young lady was the absolute best. She had patience with the old lady ( me) and I love her. I will go back there every time there is an issue. We need more people like her. Thank you so much for your kindness and courtesy”
“Thanks to Isabel Fernández's service I had everything I wanted at all times, very attentive to all my cravings, I really liked being able to have my iPhone, thank you for everything”
9AM - 8PM
4605 NW 7th St, Miami
Mobile Phones
“I recently use them for a cellular home delivery, and I must say the entire experience was outstanding. From the moment I placed the order to the final handoff at my relative doorstep, the process was seamless and professional. Communication was clear throughout, with timely updates and confirmation every step of the way. The delivery team was punctual, courteous, and ensured the package was handled with care. Thank you!!”
9AM - 6PM
8150 SW 8th St #111, Miami
Mobile Phones
“I was given an almost brand new Samsung phone by a family member. They used it briefly in the US and then in Brazil. My phone was on its last legs.The IMEI # identified the phone as locked by Sprint (now T-Mobile, which happens to be my carrier now).
I went to a T-Mobile store in Mary Brickell Village (great service), they couldn't figure it out so I called their tech support (they were excellent but couldn't ID the issue). They transferred me to Samsung (who were also excellent but couldn't ID the issue).
I searched online and even communicated with one of these remote unlocking services. Sent them the IMEI # and they advised that they couldn't unlock the phone.
I finally decided that I needed to have someone actually look at it and randomly pick 7Wireless and call Michael. Out of the gate, I feel immediate high client services in his approach. I arrive and that same high level of service was felt.
He quotes me (higher than I was hoping but much cheaper than buying a new phone which I needed. Understandable because this was clearly a deeper issue than a simple unlock and because Sprint was now defunct, although both of us still thought that it was just an unlock).
I agree and leave the phone for a couple of days. In between time Michael is communicating via text keeping me updated. Most importantly he gives me confirmation that the issue has been resolved and the phone is ready for pick up and use.
I arrive and he explains that it wasn't that the phone was unlocked but rather that there was a circuit issue related to the sim card (any sim card). Whenever a sim card was installed, the phone would automatically kick into airplane mode). He corrected the issue, to my considerable relief. I was already married to the phone. =)
In my banter with Michael he shares that he was a telecom engineer in Cuba.
The point being, I believe that I could have taken my phone to a bunch of phone repair dealers and few, if any, would have taken the time or had the knowledge to ID and fix the issue. I have no doubt that I would have received a bunch of "sorry can't fix it, can't unlock it, your out of luck" responses. Michael's level of technical knowledge and curiosity to ID the issue is why I now have a fully operational new phone.
I can't speak highly enough about the service I received and, for anyone who might not speak Spanish (me), not an issue here which I was a little surprised by given the shops location. If you need a phone unlocked or anything that requires a technical expert, go here. It was worth the drive.”
“My new go to for ALL phone repairs. I have an IPhone & was in tears & lost all hope for my phone when the screen went black and there was nothing my carrier could do to make it turn back on. Charging, resets, nothing would work. My data on this phone is SUPER important to me. Alexander & Corina SAVED MY LIFE. They opened it up and did surgery / replaced some internal needs & it was truly like a miracle- my phone now works again. No Apple or T-Mobile store could do this for me. Alex & Corina are not only magic workers - they’re genuinely good people and treat you like family. This was a 24-48 hour turnaround when I needed it most! HIGHLY RECOMMEND for your phone needs ?? Biggest thank you and much love to Alex & Corina- you have a lifetime customer in me & I will be sending all my people to you too! xx”
“Shoutout to Tomas at the Verizon store on Miller Road for the amazing service. Friendly, efficient, and genuinely cared about helping me out. Highly recommend asking for him if you visit this location.”
9AM - 7:30PM
113 NE 2nd Ave, Miami
Mobile Phones
“Wayner is seriously the best! I brought my iPhone 17 in with dents in the outer frame and he replaced it quickly and perfectly. Super professional, great communication, and fast turnaround. 10/10 service!”
“Great customer service, they resolved the issues with my cell and help me save some money compare with other places , Mr. Ernesto was helpful and very professional.”
“I was lucky to have Maleeha at the Pinecrest AT&T help both my husband and myself purchase and upgrade our iPhones. She was amazing, very patient and extremely knowledgeable and helpful. She walked us through the entire process and made herself available to answer all of our questions . She went above and beyond to make sure we were comfortable with everything ! We can’t thank her enough!”
“Sixto was incredibly helpful. I visited the store wondering if they fix viruses on android. He explained that sometimes is best to reset the phone, but that he would check my phone first. Without resetting my phone, he had my phone up and running in no time. Thanks Sixto!!!”
“Excellent service at the AT&T store. The team was professional, helpful, and made the whole process smooth and stress-free. I especially want to recognize Claudia for her outstanding customer service. She was kind, patient, knowledgeable, and took the time to explain everything clearly. Claudia went above and beyond to make sure all of my questions were answered and that I felt confident with everything before leaving. Her attention to detail and friendly attitude made a big difference. Thank you, Claudia, and the entire AT&T team for such a great experience.”
“Guillermo was amazing! He helped me with setting up my home WiFi and answered all my questions. He went above and beyond to help me, even showing me the app I needed to download to set up my internet myself. Thank you Guillermo! 5 star customer service!!”
“I recently got an iPad from AT&T and had such a great experience thanks to Ralph and Teresa . They were both incredibly respectful, patient, and knowledgeable throughout the whole process. They answered all my questions, made everything super quick and easy, and made me feel comfortable the entire time. Customer service like this is hard to find nowadays. I truly appreciated how kind and professional they were. Definitely one of the best experiences I’ve had at AT&T!”
“From the minute i met the owner, i could tell she was honest. Her eye contact and energy she gave off was very welcoming and honest. My girlfriend actually came over the day before ( we have phone problems) for an unrelated issue, and recommended i check them out. She gave a price over the phone for what it would to change the port on my phone, the time it would take, etc. When i came in, everything was done as promised. No trying to upsell extra parts of saying it couldnt be done. Thanks for your help!”
“Thank you to this AT&T store in Bird Road specially to Ana who helped with everything when I got the new iPhone 17, she was super king and helpful and did the whole process super fast.”
“This place deserves the highest rate ever. The representatives Yanet and Sheila are the nicest persons ever. I went to get a new line for my daughter and the treatment was super courteous. Recommended”
“Jean Claude is Amazing, repairing Tablets, laptops, he’s very knowledgeable and the prices are unbeatable! He’s absolutely the best hands down! ??????⭐️✨?”
“Fabian, helped me with everything I needed, fast service, everything was setup quickly, Fiber service appointment, switched over my phones from previous carrier with no issues, and that's that there was a problem from my previous carrier prior to the visit, he resolved quickly, Thank Fabian and AT&T”
“I recently visited the T-Mobile store, and I had an outstanding experience. The staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect plan and phone. Highly recommend this location for anyone looking for great service.”
“I’ve been having a billing issue for over 4 months and decided to go into the store to see if it can finally get resolved. Glad I did, Wendell went above and beyond to resolve this ongoing issue. He was very professional and great customer service.”
“If I could give this store and its team a TEN I would! Karla (associate) and Isabella (manager) were incredibly courteous, mindful, and professional. Took care of the issue with my existing phone, and got me into a plan that is better for me. Thank you so much!!!!”
“I had to go to the ATT store and one of your employees Carlos Murillo was very helpful he is very knowledgeable about company policy he was kind and friendly. Please recognize his extra effort to keep customers happy and helped … Carlos thank you so much ?”
“Great service. Knowledgeable staff. VERY kind & professional. 10/10.
Karla, Jordan, George & Darrian were nothing short of amazing. I needed help managing my account & they had me in & out in a flash. Keep up the great work.”
10AM - 8PM
2240 Coral Wy, Miami
Mobile Phones
“Visited the AT&T Authorized Retailer at 2240 Coral Way on Sunday, December 14, 2025, and I couldn’t be more impressed with the service I received from Ricardo S and his coworker. They were the perfect balance of professional and friendly, making what could have been a routine visit feel like a VIP experience.
Both were incredibly knowledgeable, patiently answering all my questions and offering tailored solutions that worked perfectly for my needs. Their positive attitude and attention to detail truly stood out.
Another bonus? The convenience of parking at this location made the whole experience even more seamless—no stress at all, which is a big plus in Miami!
Highly recommend visiting this store and working with Ricardo and his team. Exceptional service like this is hard to come by!”
9AM - 6PM
2908 NW 72nd Ave, Miami
Mobile Phones
“I was on vacation in Miami and happened to stop by this place bc I needed a new phone case. The attendant was super nice and helped me find a nice case for my new phone.”
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“Best store in Miami. Costumer service always exceptional at this location that’s why I always come here. Maikel and Mike were great and very helpful. Thank you for your help guys !!!”