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10AM - 8PM
7619 Ellis Rd, Melbourne
Appliances
“I needed a washer, but wanted a new one. Juan the awsome salesman was most helpful in helping me. Cause I couldn't do any lifting, an the price was so much less than any place I called. Thanks to Juan, he's an asset to A4L.”
“I walked into Appliance Direct just trying to figure out what might be possible for new appliances and Trace spent more than an hour with me going over options, all with no pressure whatsoever. Trace has been just amazing and has worked tirelessly to help us find perfect appliances and provide us with the additional help we needed to accomplish necessary kitchen modifications. I’m so glad I walked in the door! Five stars for sure!”
“THIS Home Depot is the definitely of what customer service should look like. Shout out to Army veteran JT in wood for his great attitude, work ethic, and patience with our thousand woodcutting questions.”
“My parents and I have always bought furniture and appliances from Kevin. He’s an awesome manager/owner. Employees are very helpful and professional. Great job!”
10AM - 8PM
1900 Evans Rd, Melbourne
Appliances
“Initially went to Best Buy looking for a portable speaker to sync with Smart TV for Husband with severe hearing loss and as a result he misses half of what is being said! We currently have a Bose soundbar too that still leaves him not hearing TV! They took us over to the Bose sound link plus speaker but did not know if it would in fact be compatible with the current soundbar? An employee was standing nearby and weighed in about not thinking it would. He then took us to other options with superior soundbars with enhanced sound for talking as opposed to background theatre type effects!! He was so bright and knowledgeable and determined to correct this hearing issue for my husband! His costumer service was beyond Stellar and he made the purchase getting us approved for 24 months at 0% interest!! We ended up purchasing a Sony 4K Oled Google 65” TV with the Soundbar that made the voice crystal clear and he set up all details of delivery to have installers pair his hearing aides to TV via Bluetooth capability!!!! We are beyond grateful for Chase Costello at Melbourne Best Buy. The Store had closed before we completed the whole transaction and quite honestly he could have not completed it then and there but he did!!By far the absolute best experience we have ever had making a large purchase at BB!
Thank you Chase for your wonderful service to us!!”
“Staff are always friendly and helpful. They have a large variety of lawn and garden flowers, shrubs, trees, as well as all the tools and supplies you'll need to get your yard in shape and looking beautiful”
“I had an issue with an order through the online system, and not only did Tyler refund me for the mishap (item ordered but never came, yet i still had an auto payment taken out) but he also waived my payment that was due today for another item, AND on top of that he asked if i still wanted the tv and said it would be free for today! Tyler really went above and beyond for me, making sure i was nothing less than satisfied. He asked me about three times if I still wanted the tv, he was determined to make sure i got what i had wanted. It’s Christmas so money is tight, and now I don’t have to worry about anything until after Christmas now. Thank you so much Tyler, and George as well for your customer service, I know I was a bit sassy at first.”
“I had some issues with another Ferguson location and I ended up speaking with Vincent at this location. He took care of my issue very quickly. Other location I spoke to 5 different people over 20 days and issue was never resolved. Vincent should be training the other locations on customer service.. Thank you for your help, it was very much appreciated!”
“I like HD in general however, this store did not have a tool rental, which I think would be a benifit to increase the stores traffic. I also did not care for the store layout. Several departments were split up, which made it difficult to find things. As a out of town contractor.”
“Awesome! Switched from Palm Bay to Melbourne and have had such great service. Everyone so nice and willing to help. Everything was have had to do Mike had been to helpful. Answers question and his mannerisms are great. Would highly recommend.”
9AM - 5PM
4185 W New Haven Ave, Melbourne
Appliances
“My experience was great! Alexa was very helpful and sooo great when I had a problem that I could not solve! She took care of it and got it all taken care of. Would recommend! Especially Alexa!”
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“I had an amazing experience working with Stephenie at American Freight in Palm Bay! She was incredibly helpful from the moment I walked in. I wasn’t exactly sure what style or setup I wanted for my home, but she took the time to walk me through different options, explain the features, and make sure I found the perfect couches.
Her patience, knowledge, and friendly attitude made the whole process easy and stress-free. It felt like she genuinely cared about helping me pick something that fit my style, space, and budget. Customer service like that is hard to find these days.
If you’re looking for furniture and want someone who really knows their stuff and treats you right, definitely ask for Stephenie. Highly recommend!”