Dillard's Ladies offers a positive shopping experience with a focus on friendly customer service and quality products. Customers frequently praise the helpfulness and professionalism of the staff, including those in the dress department, cosmetics, and purse sections. Employees go above and beyond to assist, often showing patience and extra effort, such as steaming dresses multiple times or offering honest fashion advice. The store is appreciated for its clean, inviting atmosphere and beautiful, inspiring displays that make shopping enjoyable. During sales, customers find the staff to be very helpful and polite, providing personalized assistance and keen fashion suggestions. The dressing rooms are equipped with buzzers for quick help, enhancing convenience. Items like dresses, shirts, and purses are described as top shelf, with customers often satisfied with their purchases and grateful for attentive service. Overall, Dillard’s Ladies is seen as a store that values its customers, offering excellent service and quality merchandise in a welcoming environment.
Lovely lady assisted me with information on fashions.
January 2024
You always have what I am looking for. Took mom shopping, loved it!
January 2024
Fabulous customer care in cosmetics at the Elizabeth Arden counter from Este. Found a beautifully embroidered white cotton Free People shirt! Thank heaven for Dillard's!
