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November 2023 by Tammy Desjardins
It was a very pleasant easy process. This is my seventh infinity. Everybody at infinity are very polite. thank you, Ed
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November 2023 by Danielle Moser
From the moment I walked in the door Ed was very nice and professional. He was to the point and didn’t waste my time. Thank you to everyone at Infiniti of Melbourne that helped make it happen.
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October 2023 by brian blackmore
Tunde Divoll was our sales representative this afternoon. She was very cordial, knowledgeable and informative. Even though the vehicle we were looking for was not available. Tunde ensured we were well informed about the other vehicles she introduced us to. Her pleasant demeanor made our afternoon car shopping experience a pleasure.
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September 2023 by Rayquaza Exodia
They pushed me to take a higher rate with them after repeatedly asking them to lower the rate. This back and forth made the whole process harder than it needed to be for either of us. Happy with the car, disappointed with the dealer.
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September 2023 by Frank Diaz
I am very happy with my purchase and for sure I will send my family and friend to purchase a vehicle from Infinity of Melbourne.Specially Tom Cox and Boyd Morrow take care of me from the beginning till the end of the process of my purchase.I love my new Infinity QX60
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August 2023 by Kerah Allen
Excellent customer service. If you are looking to buy a new or used car, please stop by Infiniti of Melbourne. They will not disappoint. Paul and Tundi were great, easy to talk to, not aggressive at all. It was a pleasure to do business with them. Thank you very much.
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August 2023 by Christian Carmody
Bought a car from them yesterday and I'm currently loving it so far. Really easy people to deal with. Tunde was a great salesperson and was very honest and open about everything. So was Alex and Paul. They were all very accommodating and we weren’t there for very long. Overall great experience and would honestly deal with them again.
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August 2023 by David Cano
My experience buying a car from Infiniti of Melbourne was beyond exceptional. After searching for a vehicle, I expanded my search to 150 miles and found car at this dealership that was over 100 miles from my home. My initial interaction was with Mr. Tom “Rooster” Cox the sales representative who I would eventually purchase my car from. He immediately sent me information about the car including a personal video that he composed to show me the features of the car both inside and out. Because of my work, I was not able to get to the dealership for several days, but Tom offered to drive the vehicle to my area as an option! Our experience at the dealership was great. Tom let us test drive the car and also showed us some of the new Infiniti vehicles at the dealership that were possibilities as well. We met the sales manager, Mr. Paul Dodge, who was also very helpful in our purchase negotiations. We had a wonderful experience with Mr. Alex Braun, the financial advisor, who was very informative and helpful in our purchase and saved us money with getting our tags. The team at the dealership was great and got us on the road on the same day. Tom helped us with our final paperwork and met us at a restaurant not far from our home to finish the purchase later in the week and even picked up the tab for the meal! He even brought down an extra set keys for the car that he delivered to my office. My wife and I are truly amazed and grateful for the great service that we experienced at this dealership! We have never encountered such service and kindness. They made the process of buying a car a truly amazing experience. We highly recommend Infiniti of Melbourne and especially buying a car from Tom! It was truly worth the drive up from the Palm Beaches! We would do it again!
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August 2023 by Eric Hiller
My experience was very basic this time - just 6-month service. It was easy to make the appointment and the service went very well; and I'm glad no one tired to push any unnecessary parts/services on me, as may happen in other places.
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July 2023 by Thomas Russell
Very friendly and professional service! Had a last minute emergency and without any hesitation they made sure that I was all taken care with super speed! Very satisfied and happy :)
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July 2023 by garry alan
Wonderful sales person. Tunde Tom Cox , Boyd went all out to give me a great no pressure deal on my car. It was truly a great experience ! Thank You ! and a pleasent conservation . Straight Shooter's.
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June 2023 by Shannon Procise
This was my first visit and Martin was amazing! Great communication, attention to details, and quick service. They also provided a vehicle while the car was in the shop. At the end they welcomed us to the Melbourne Infinity family with a wonderful gift. Highly recommend if you want A+++ service.
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June 2023 by Ashton Messenger
Scheduled an appointment to just do a quick check up of the car and make sure everything was all good. Rob helped me and made sure I was taken care of and made sure the car was 100%. Always great service here and nice people all around.
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May 2023 by Gerravia Casame
I recently had an exceptional experience with Martin Hausen at the dealership, who went above and beyond to ensure that all my car needs were met. Not only was he professional and knowledgeable, but his friendly demeanor made the entire process a pleasant one. His unwavering dedication to providing excellent customer service truly stood out, leaving me confident in the quality of work done on my vehicle. I would highly recommend this dealership to anyone seeking top-notch service.
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April 2023 by Howie Lewis
Follow up (3/31/23): Never received call back from service or the parts department. I called last week and they said the part was back ordered. My wife called yesterday and they said the part arrived. Once again, no proactive service. Very, very frustrating. We have picked the part up and walked away....forever.Sales department follows up and did a good job.Service department was just okay. Called twice and left messages to check on the car which was getting an oil change and tire rotation ($220). Dropped off at 730am and when I arrived (even though there was no call back) at 4:00pm the car wasn't 100% ready. Martin was trying his best and did a nice job. Others not so much.