INFINITI of Melbourne is a dealership dedicated to helping customers find the perfect new or certified pre-owned vehicle with expert finance assistance. The service department provides comprehensive maintenance, from oil changes and alignments to powertrain repairs. Reviews highlight exceptional and outstanding service experiences. Staff members frequently go the extra mile and provide incredible, white glove customer service with a friendly, can-do attitude. They offer exceptional follow-through, taking extra attention to detail and proactively arranging warranty repairs. Employees are noted for being patient and understanding, turning stressful situations into positive experiences. They work to source parts for a lower price and help lower repair costs, with some customers noting their car runs better than when new. The service is so commendable that customers recommend the dealership, state they will buy from them again, and won't bring their cars anywhere else, expressing high satisfaction and gratitude.
Amazing customer service by Andre and his entire team. They worked with me on an issue and provided great service during my entire experience. Even with a follow up email after service. I will be back for any future issues that arise with my car.
November 2025
Great experience in purchasing our 2025 Explorer. Our sales person Tunde was just exceptional in making sure everything was ready during pick up. And we got a full tank of gas. We also met the owner, an extraordinary gentlemen. I recommend this dealership and I will buy from them again.
October 2025
Drew Huff from the service department went the extra mile to assist with sourcing a new part for a lower price. Drew provided exceptional follow through!!
