Melbourne BMW provides a positive experience for both sales and service. Customers report consistently pleasant, helpful, and knowledgeable staff across the dealership. The service department receives particular praise for being accommodating, efficient, and honest. They handle recalls and repairs swiftly, often offering solutions like transportation for customer convenience. The team is noted for providing clear information and quotes without pressure for additional work. In sales, the process is described as an amazing and pleasant buying experience with upfront and honest service. The dealership is commended for its hard-working team that goes above and beyond, even in difficult circumstances, to help customers get back on the road quickly. Multiple reviewers indicate they are repeat customers who highly recommend the location and plan to return.
Eric in your service department was pleasant, knowledgeable regarding a lot of my questions, and helpful with some “specials” offered at BMW of Melbourne. Everyone else was also pleasant and helpful. I’ll be back !!!
November 2025
Just bought my 5th BMW from BMW of Melbourne.
Another amazing buying experience. Mike and John were upfront and honest. Very pleasant to do business with and will buy another vehicle from them.
November 2025
Another great visit to Melbourne BMW! Not only did they accommodate my last-minute same day schedule change, but they also had me in and out in short order! A shout out to Chris Keefe. Thank you for always providing stellar service Sir!
