PetSmart is the largest pet supply and services retailer worldwide, offering over 10,000 products both in stores and online. Customers can find items for a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. The store provides a convenient shopping experience with options for online orders and in-store pick-up within two hours. Many locations offer additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and adoption. Customers appreciate the store's neat and well-stocked environment, with animals that appear well cared for and treated with affection. While some found the lighting in the store poor and noted limited staff, overall, the staff is described as knowledgeable and helpful, especially when assisting with pet food and supplies. However, experiences vary, with some customers encountering rude service during close hours and specific product availability issues.
Good variety of products for decent prices. There are a few things we find are a good value here. The staff is friendly and we tend to be able to get in and out quickly.
February 2025
I love the app and their deals. I enjoy bringing my fur baby in there with me. The customer service is good.
December 2024
Went to get a certain kind of dog bones. They had them. They also had a 'Go Dog' toy Lizard for my pup and Grandpup. Not many employees, but very nice. It is very dark in there. The lighting is poor. Stocked neatly tho.
