PODS Moving & Storage provides portable moving and storage containers with contactless delivery and pick-up across North America. Customers describe it as a flexible and convenient solution for moving or storage, allowing items to be stored until a new home is ready. Many report excellent customer service from the first phone call to the last pick-up, noting that drivers are pleasant, informative, on time, and respectful, often taking extra care during placement. However, some experiences highlight frustrations. Paperwork and billing can be confusing, with difficult-to-read tickets. For long-distance moves, securing financing separately can be a pain. The website is reported to freeze often, with scheduling features that sometimes fail, leading to delivery mix-ups. While items typically do not shift during transit, moisture damage and furniture stains have occurred. Customers advise taking immediate pictures of any damage, as reporting it after the fact can be problematic. Despite these issues, many find using the containers much easier than traditional moving methods.
