Running Zone is a trusted brick-and-mortar store known for its knowledgeable and patient staff who help customers find the perfect fit for running, walking, or tennis shoes. The store offers a wide selection of top brands such as Asics, Saucony, and Brooks, often unavailable at typical retail stores or malls. Customers appreciate the personalized service, including foot measurements and tailored recommendations based on individual needs, such as conditions like plantar fasciitis or weak ankles. The staff are friendly, attentive, and willing to spend time ensuring proper fit and comfort. The store's policies are customer-friendly, offering a 21-day return or exchange on shoes if they do not meet expectations. Many customers have had positive experiences with their shoes, whether buying new pairs or returning shoes that didn't feel right, with staff always providing helpful, polite assistance. The store also features some fun promotions, like a bean bag toss for discounts, although not always successful. Overall, Running Zone is valued for its excellent service, expert advice, and wide selection of quality shoes, making it a favorite for customers seeking a better shopping experience than big box or mall stores.
It is nice to be able to walk into an actual brick and mortar store and try on shoes with the help of expert sale people. They sell all of the best brands and I know I am getting exactly the shoe that I need and a perfect fit.
May 2024
I got fitted for a nice pair of altra shoes, but they unfortunately developed a hole in less than three months. Logan, Betsy, and Dak were wonderful to work with, as they allowed me to bring in the shoes to swap them for a replacement. Their great service and selection is why we continue to go to runningzone for our shoes.
December 2023
What a great store!! Bought a pair of walking shoes and after a few walks they didn't feel right. Took them back and got a different pair with no questions asked. Staff was extremely polite ad helpful. Definitely won me as a customer for life!!
