Running Zone is a trusted brick-and-mortar store known for its knowledgeable and patient staff who help customers find the perfect fit for running, walking, or tennis shoes. The store offers a wide selection of top brands such as Asics, Saucony, and Brooks, often unavailable at typical retail stores or malls. Customers appreciate the personalized service, including foot measurements and tailored recommendations based on individual needs, such as conditions like plantar fasciitis or weak ankles. The staff are friendly, attentive, and willing to spend time ensuring proper fit and comfort. The store's policies are customer-friendly, offering a 21-day return or exchange on shoes if they do not meet expectations. Many customers have had positive experiences with their shoes, whether buying new pairs or returning shoes that didn't feel right, with staff always providing helpful, polite assistance. The store also features some fun promotions, like a bean bag toss for discounts, although not always successful. Overall, Running Zone is valued for its excellent service, expert advice, and wide selection of quality shoes, making it a favorite for customers seeking a better shopping experience than big box or mall stores.
Great customer service with a very polite and knowledgeable staff.
May 2026
Running zone is so helpful!! The staff is wonderful they have a great selection and truly know what they are talking about! Dayton was very sweet and found me the perfect fit shoes in the exact color I wanted pink of course! He also explained the chews and goos available and I am super happy with the ones I got! Definitely... read full comment
April 2026
I was very happy with purchasing Hoka’s here. They helped me with the loyalty program too at checkout. Positive experience using the digital scan of foot measurement too. Thanks 🙏
