Sally Beauty at 6729 Colonnade Ave #110 in Viera is a large retailer that offers a wide range of salon-quality products for hair, nails, and beauty needs. The store provides everything necessary for both professional salon use and at-home styling. Customers appreciate the variety of products available, from hair color to care items. Customer experiences vary. One reviewer praised a staff member for being professional, knowledgeable, and patient, which helped them achieve their desired hair color after several months. Conversely, another customer described a negative visit where staff appeared inattentive and unhelpful, and the store environment was cluttered. Long-time customers and licensed cosmetologists have encountered mixed service, with some employees being dismissive or unhelpful, while others, like a manager named Vivian, received high praise for their kindness and guidance. Vivian’s helpful attitude made a positive difference, especially for customers feeling lost or needing advice. Overall, Sally Beauty offers a comprehensive selection of beauty products, with customer service experiences ranging from excellent to disappointing, depending on the staff encountered.
