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March 2024 by C P
Edit 2/25/2024 Daisy was extremely kind and helpful and I have to give her a shoutout! There’s such good employees here, I love them and appreciate them: this is my go to store and I live in orlando actually, can’t beat the customer service here though. Keep up the good work!!!! It is appreciated!Super nice staff! I really appreciate their customer service skills. Store is always clean and well stocked ?
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January 2024 by Joshua McCullough
Closes before closing time
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August 2023 by Vivian Morris
The store manager quit because they wanted to pay her only $3 more than the sales associates.The reason why the store is closed all the time is because the company did not want to support the store manager with hiring. They didn't want to give the store manager or the staff the extra associates from other stores during the time of the hiring process. So that forced the manager to close every time she needed to use the bathroom or take lunch or go to the bank. The company lacks in support for the staff, Which is why we always look tired, or have no help at the store. The store manager simply asked for a better pay, a more fair pay, given the sales associates got a demographic raise and the store manager DID NOT. The store manager warned she would leave due to the unfair pay thats definitely not deserved. The company accepted the consequences knowing it will put other stores short of staff and continue until they hire at this store here in viera fully again with promising staff. Who now will be paid $14 instead of $13 like the other surrounding stores. (The store manager fought for that raise for the staff and was discriminated to receive one as well).when they do fully hire, they will still offer the next store manger change vs what they deserve.Go with a company thatunderstands * worth and fair wages and support when its needed*Store manager quiting ! Lol
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June 2023 by Leigh G.
Been there 3 separate occasions and the door was locked and no one answers the phone.
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May 2023 by Judith Kabacinski
Today, 5/3/23, at 10:45am Sallys, the Avenues in Viera, FL employee was EXTREMELY proffessional, knowledgeable and patient. She directed me to hair products to help my situation. For the first time in several months I finally have the hair color I desired. THANK YOU!!!
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February 2023 by Alvena Scunziano
Big sign on the door on Sunday at 2:45 Out to Eat back at 3:30. I waited 45 minutes in my car and watched at least 10 people come by and leave. Finally she came back and was just not very attentive. Bad experience especially when Ultra had recommended i go their for a product they were out of.
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December 2022 by Carlos W. Fernández
The employee was lazy and inattentive. Unfortunately, we had to ask for help. The music playlist was inappropriate. There were boxes in the back of the store. The store has a variety of products for hair care, color, nails, and others.
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November 2022 by amber donohue
Have been going here for years went there on Monday I’m a licensed cosmetologist and had no option but to go buy last min product and Sally’s was the last place open . When I got in I asked the employee what products she recommended she rolled her eyes and asked what for then as I proceeded to tell her I’m a hairstylist and what I was doing she then said “well you’re the hair stylist shouldn’t you know” and then went back to her phone . When I asked for her name because she had her name flipped around she refused to give it to me . I went back yesterday to return what wasn’t used and met the manager NICEST PERSON IVE SEEN WORK THERE. She instantly apologized for the behavior offered any help she could give if it wasn’t for that manger I wouldn’t go back . Hopefully she can get the help she needs with employees .
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November 2022 by LaNita Starr
Great staff, Vivian stopped what she was doing as soon as I walked in to help me. It really turn your day around when you get great customer service! Thanks Vivian :)
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November 2022 by Dalton Williams (1stgearunner)
I came in yesterday lost not knowing what i was doing trying to get supplies for my girl, the manager, vivian was very helpful and explain and guided me on everything! Thank you made my life so much easier!
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November 2022 by Hailey Marie
I came in a few days ago to get my daughter some temporary hair dye. I’ve never dyed hair on a tiny human so I needed some assistance on something that would not keep her hair hot pink. One associate suggested I used the dye that immediately washes out but I was stressing how I needed It to last through the shower. After some back and fourth an associate I’ve never seen before (I frequent this store) came out and offered ample assistance and helped me grab the right kind! I now have an extremely happy kiddo, and I will drive down from mims every single time just to get the customer service I received, I forgot her name but she said she was the store manager. I think It started with a V, so if you have any girlies there that start with a V they should all get a raise! Lol.
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November 2022 by caitlyn brooke
I came in with no idea what i was looking for and vivian was so kind and super helpful she took the time to listen to my needs and explain things and give me all the help i needed! We need more employees like her she goes above and beyond to really help customers!
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September 2022 by Olivia
3 ladys doing nothing near register chatting, on phones and one vaping and blew smoke into the air... never returning. Green Vape in pocket. Unnaturally (short bangs) blonde ignored me.
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June 2022 by Vivian Lewis
This is the third time that we have visited this store and the stock was low and the "truck just came" okay I understand shortges but THIS trip there were three employees all sitting behind the dest chatting. We had to have them scan at least three items for price check. Which I also had to get their attention for. When I pointed out that many items had no price tags one employee stated "its okay just bring it to us we don't mind checking it for you" THREE employees doing nothing and I have to walk things to them for price checks. No regard at all for customers.
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November 2021 by Majo Pacas
Worst customer service I had ever experience, the redhead lady was so rude was annoyed for everything, she had such a repulsive attitude... if people don’t wanna deal with customer service then just find another job...