Victra, a Verizon Authorized Retailer in Melbourne, FL, is known for its friendly and knowledgeable staff who provide a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. Customers consistently praise the store for its excellent customer service, especially highlighting the helpfulness of staff members like Danielle and Renee. Danielle is recognized for her honesty, patience, and product knowledge, often going above and beyond to ensure customers find the right devices and understand how to use them. She has helped with complex issues, including setting up new phones and explaining basic functions, making each visit enjoyable and stress-free. Renee is also commended for her patience, multi-tasking skills, and attentiveness, ensuring all customers receive thorough assistance. Overall, the store aims to connect customers to technology in a trustworthy, fun, and profitable way, creating positive experiences for those seeking new devices or support with their existing ones.
I was having major problems with my phone and went to Verizon in Viera. We were met by Chaz who listened to our problem and very promptly corrected everything. He was personable and extremely efficient. It was a pleasure to do business with him. We couldn't have been happier. He is an asset to your business.
June 2024
Danielle is amazing. Thank you Danielle for being so helpful. She knows her Verizon.
May 2024
Old phone problem. Diagnosed properly. Trusted her bought a new phone. Once transaction an upload complete good buy. The associate ended up completely my new phone set up
