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“Well I starting going here 5 years ago. It is very customer service oriented. They do what you want and advised of things that should be addressed on my next visit. They are everything you'd want in a repair shop. Always a pleasant experience.”
“If they ain't got it they have another store right over the water that usually does. Or if you need bulk and 1 ain't got enough, they will give you a small discount and send you to the other dor the rest. Awesome people, friendly and helpful.”
“Tristan was super nice and helpful he went above and beyond to make sure I was taken care of and understood what was wrong with my car, then even helped me find a tow home when I was feeling overwhelmed.”
“Dealership treated me well. When I purchased 2 vehicles the same day
(Any dealership would do back flips to sell 2 vehicles at the same time)
BUT. They requested that when Nissan sent me a survey, please bring it in to us, and we will fill it out. (Happy to let them get their back slap from Nissan)
However, when I received a survey around week 2 or 3, I rode to the dealership.
For me, those are about a 35 to 40 mile trips.
I was promised a free oil change on each of my purchases.
After arriving, I was told this wasn't the right survey, and they erased it from my phone.
"Wait a little longer."
I received a second survey at around 2 1/2 months.
I again rode to the dealership, only to be told the first survey was the right one. Not this one.
So because of their incompetence, that survey was gone, and I drive another 80 round trip for NOTHING.
Of course, because we never filled out a survey. No oil change!
Now, I am perfectly able to fill out the survey out on my own. (I'm a masters level trained nurse), but since they asked, I was happy to help out.
Lesson learned. Don't leave things up to knuckle dragging salespeople. Handle things yourself.
(Kinda makes me wonder? Who here is actually the knuckle dragging idiot?
Probably me.)”
“We had some rust on our daughter’s 2018 Honda. It ate right through the hood. Ray was very polite and quick with a estimate. They ordered a new hood, painted and blended to match the paint on the Honda and it looks fantastic, they even fixed a missing clip on the bumper. This establishment was very clean, professional and did a fabulous job. So glad I found them.”
“I’m changing oil every 100 hours on 535 HP twin Detroit diesel’s. That’s a lot of oil and filters and these folks keep me in business. Thankful and grateful for their customer service and ability to get me what I need and deliver it at times. Excellent service and a small town feel.”
“Assistant manager went above and beyond to help me, store is clean and all employees I spoke with were knowledgeable and friendly. Coming from out of town I am glad to see this level of service and staff at this O'Reilly be comparable to what we are used to back home! Thank you guys!”
“Went in for a large scratch repair and they fixed it on the spot. Said it wasn't as deep as it looked. They could have gouged me with a huge repainting bill for the 2 doors, but they were honest and knowledgeable.”
“The guys behind the counter were so helpful. Needed a fuel filter water separator for a boat, they found the perfect substitute filter in their stock. Worked perfectly”
“They took a crushed quarter panel on my 2002 Jaguar XK8 and returned it to factory fresh. They pulled the dents and used very little bondo. The paint is a perfect match. Looks like new. Oh, and the bill matched the estimate!”
“Overall i got the deal i asked for -/+ 6% im happy with that. Started off rocky and left the dealership in a new car that had no car mats but im sure they goona fix that lol Thanks again guys”
“The people at Gerber are all so friendly. They repaired my car after a collision and I couldn't be happier with the job they did and how pleasant the whole process was with them. I even came back later for a hatchback lock fix and they went above and beyond. I would highly recommend them!”
“Franky and the team were super cool. Got everything done on my truck within a week. Super friendly and great customer service I will definitely contact them if I need anything else in the future.”
“Great folks. Great work. Couldn’t have asked for a better outcome for an unfortunate situation. They handled everything from the repairs to the return of my rental. Their office team is on point! Thank you.”
“I'm very very pleased with the work that was done on my car they are all so polite nice made me feel very comfortable. I learned stuff as well which I wouldn't have known until they told me I'm just very pleased with the work that was done. Thank you so much”
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“This is the best place to start when your vehicle is in need of ... Anything. The service is great - smart -kind- trustworthy -and the best prices in this county and all counties surrounding - i know this because I price compared with every auto pick n pull from Mims to St Cloud.”