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“Above and beyond customer service even though the employees were swamped and apparently the store was going through some sort of renovation that was not helping the work flow. They soldiered on and took the time to unconfuse me.”
“I arrived with objects to ship and Michelle went out of her way to get my package organized and shipped as efficiently and quickly as possible.
Wonderful customer service!”
“Sandra is an absolute rockstar at Postal Connections. She is professional, friendly, and genuinely caring — the kind of person who makes every visit feel effortless, even if you forgot to prepare for it. She’s quick-witted, fun, and always has a great attitude. You can tell she takes real pride in helping customers, and it shows in how smoothly everything gets handled. Highly recommend Postal Connections and Sandra!”
9:30AM - 3:30PM
7777 North Wickham Road Ste 12, Melbourne
Mailbox Centers
“Josiah (owner) understands top-notch customer service. I had accidentally packed up an item I shouldn’t have, dropped my package off around 1:30pm and called at 5:40pm. The truck was being loaded and he got on it to find and remove it for me! I was able to retrieve the item and still get the package out. I am very thankful for his quick action and help. The store even offers custom 3D prints (with bulk discounts) that is unique to this UPS store. Thanks everyone!”
9:30AM - 3:30PM
3810 Murrell Road, Rockledge
Mailbox Centers
“Even though I live right next to the Cocoa UPS store, I will be going to this one from now on. I went there thinking I was prepared and I wasn't but the lady was patient as heck, very nice and very professional!!! I will definitely go to this location
from now on.”
“It was in a convenient location to the beach. Didn’t know it even existed until I used GPS to find the nearest location. It is a small store hidden away, but will use it again when I am out that way.”
“Jay in this store was fantastic. He helped me sort out a multitude of Amazon returns for similar products in different colors as the Amazon website was not helpful with these logistics. Great associate as are all their employees. 5 star for sure!”
10:30AM - 6:30PM
2311 FL-524 Ste 112, Cocoa
Mailbox Centers
“I don't know why the Cocoa Commons UPS Store doesn't have a better review summary, we've been using this store since it opened and have never had a problem! They are all very nice and helpful... great people!
Customers should not expect to have their stuff properly packaged for free! If you can't do it right, or can't be bothered to look up how, then you should expect to pay something to have them do it for you.”
“The store is open every day of the week with decent hours. The only thing missing is a dedicated parking spot for this store. Some of the food stores in the strip mall have a parking spot for their business. This would make the location a 10/10. Please consider it for quick drop off of larger packages.”
“I guess its true, they do deliver through rain, sleet or snow as well as government shutdown. My mail person delivered a package in a torrential downpour and was absolutely soaked doing it. They deserve 10 stars.”
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“Excellent experience. Great customer service, the staff is very friendly and Jane is very accommodating. Thank you merritt island mailroom. Also their mailbox is a quarter of the price of UPS down the road, love to support a nice local business.”