Truist, SunTrust, has served customers for many years with no issues. Customers have no fees on checking accounts and easy deposits. The ATM works at any time, rain or shine. Staff are courteous and kind, and customer service is great. Specialized accounts can be set up without an appointment. Some branches, like the one in Cocoa Beach, require appointments and have part time bankers, so the branch is recommended. Overall, customers highly recommend Truist for its helpful service.
I've been with SunTrust, now Truist for almost 20 years and have never had an issue with them. No fees on my checking acct at all. Deposits go in easily and the ATM has always worked for me at any time, rain or shine. The staff have always been couteous to me. I recommend Trust completely!
February 2023
Needed to set up a specialized account and Elizabeth was there to make it happen with a smile. Great customer service with no appointment required. I would definitely recommend this branch over the Cocoa Beach branch, which apparently have part time bankers that require an appointment.
January 2023
We always receive excellent service at this Bank at any time we go in.