8:30AM - 5PM
277 N Sykes Creek Pkwy, Merritt Island
Banks
9AM - 5PM
415 Fortenberry Rd, Merritt Island
Banks
“Kian was super helpful when we needed to update our accounts. He made it really easy and even set us up with starter checks - I needed them and wouldn’t have thought of it. Thanks Kian”
“I am new to Launch and had a wonderful experience working with Ilia. She helped me process all the paperwork for my transaction and walked me through the steps several times to make sure I understood. She went above and beyond with communication, and it made my transaction very smooth! Grateful for her!”
“Went to see someone about an issue . I didn't have to wait at all and the gentleman was able to show the other bank received my money they claimed they didn't.”
“Extremely professional and a happy bunch of attentive individuals! It’s a breath of fresh air”fresh air “ to witness customer service at its finest with a tremendous understanding of all there products. Furthermore, the cleanliness of the facility is always smelling great and looking right and tight!! Go team and keep up the Outstanding work!!! Thank you for your respect and services!!! Your truly and biggest fan, MFM.”
9AM - 5PM
445 Fortenberry Rd, Merritt Island
Banks
“Had some caution on a text message on verification of car insurance for a recent car loan through them. I was skeptical about the text message I received as
I had notice or alert on my portal.
Miranda, here at the branch helped with verifying that the text message was legitimate. She made some calls to verify that it was an actual message from the loan department with Space Coast Credit Union.
Afterwards, she helped when I had questions regarding the fields on the insurance verification website.
Kudos to great customer service and professionalism. Thank you!”
“Moved to the area a little over a year ago, and I have had nothing but LOVELY service from each and every banker here. They really make you feel like they are happy to help! Also, the little things like remembering my name even before I hand anything to them, really makes a special experience as well!”
“The customer service is absolutely excellent. The staff has been amazing at the online customer service is the best in the industry, as far as i'm concerned. Upbeat, positive professionals, who will go above and beyond to help. This is the only TD bank in the area, and I could choose one that is closer to me, but I trust these bankers and trust is everything. Good job TD.”
“I has fraudulent activity on my debit card. The Truist Merritt Island office was awesome at helping me out of a very stressful situation. Kudos to the friendly, knowledgeable, and professional staff.”
“My experience with Christopher at the Merritt Island location was nothing short of admirable. Everyone at the bank greeted me upon entering the place and made sure I was assisted promptly. Christopher is very knowledgeable, kind, and professional, and his willingness to help and support you on your credit journey is simply unmatched. I am astonished with the service and I can truly say that my previous experiences with other banks left much to be desired– like when you go to the dentist knowing you'll be in pain after. My visit was smooth, enjoyable, and uncomplicated. He just goes above and beyond, even following up with me after, and I'm so thankful that I am able to speak in different languages with him without interrupting our interactions given that he's also bilingual. I will keep my business with this bank thanks to him and his friendly manner, and I hope to have the pleasure of consulting with him for many years.”
“Amazing customer service at this branch! I went in with a very unique problem that I tried to get solved at multiple other branches. I also tried the PNC customer service number. Basically, since it wasn’t the run of the mill question, no one knew how to address it, and no one was willing to think outside the box to solve it. I’m so glad I was able to work with Greg at this branch. He took a time out of his day and worked like a detective to solve my issue. It was something I’ve been worrying about and stressing about for a long time and now it’s all taken care of. Thank you so much, Greg!”
“Taylor at the drive-thru is always friendly, professional, and helpful. She makes every visit quick and easy while still taking the time to be personable and welcoming. Excellent customer service and a great representative for the bank”