“Moved to the area a little over a year ago, and I have had nothing but LOVELY service from each and every banker here. They really make you feel like they are happy to help! Also, the little things like remembering my name even before I hand anything to them, really makes a special experience as well!”
“Excellent attention from all the staff, it did not take long when I went to make a deposit or when I went to look for changes. The only thing I can complain about is the ATM they offer, it's very slow and once the bank closes, deposits must be made via an ATM which is very slow... I think they should upgrade that ATM to another one that is faster .”
“I have always loved Chase Bank. I just wish that my local branch would have one of the drive app ATM instead of having to go into the foyer of the building.In Florida, it's not too big. A deal except on days when it's raining.”
“Kudos to banker Douglas Owens, who gave my wife and I, over-the-top customer service, with a last minute wire transfer we needed! He took us ahead of our scheduled appointment and made the process seem-less. He is friendly, welcoming, and personable. Thank you Doug!”
9AM - 5PM
445 Fortenberry Rd, Merritt Island
Banks
“The best banking experience I have ever had, hands down! I can't understand why anyone would deal with a traditional bank like Bank of America or Chase where they rip you off at every opportunity and their customer service SUCKS!”
8:30AM - 4PM
277 N Sykes Creek Pkwy, Merritt Island
Banks
“Been using this bank for years. Wonderful service. Quick. Don't try to sell me loans and everything else under the sun, every time I go through the drive-thru, as other banks do. Very pleasant to work with.”
“An excellent bank, the staff is very attentive and friendly. The waiting time is sometimes a little long due to staff issues in the checkout area. Also, my wife and I really liked that they assigned us a person who speaks Spanish on our business account, so every time we go we are served by that same person...”
9:00 AM - 5:00 PM
760 East Merritt Island Cswy, Merritt Island
Banks
“This review is strictly on the ATM because I did not experience the customer service inside the building. In need of cash for an event in the area, I found my Chase Bank here. I am familiar with drive-thru ATMs, so I drove around looking for it. Sadly this location does not have one and I had to go inside. It does not bother me, but there was a conflict with cops in the parking lot up front. I was scared to get and go in. I ventured off inside to retrieve the cash from the ATM. I do not like these ATMs inside because I have to put my hand inside the machine. It slides open and forces you to put in your hand. My anxiety kicks into high gears because I am the one who thinks the machine will close chopping off my hand. I was safe. Convenient location for Chase Bank users and the use of the ATM machine. Plenty of parking and feels safe to get out.”
“I’ve been with TD for a while now and they’re like fam!! Love Dwayne and Ashley the Goats!!! Melody and Apple it’s always a great experience going to the bank and seeing good people that are knowledgeable and consistent thank you guys at TD!!”
“Needed to set up a specialized account and Elizabeth was there to make it happen with a smile. Great customer service with no appointment required.I would definitely recommend this branch over the Cocoa Beach branch, which apparently have part time bankers that require an appointment.”
“They must have changed! The 1st lady with the glittery face mask was outstanding. I'm not really friendly. Not rude, but not smiley. And this beautiful woman got me to smile and talk! Another lovely lady joined our conversation and it was so pleasant. If they had problems with the tellers before; they headed advice and got some new talent. Thank you ladies!”
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“The team at LCU has always been very friendly and helpful, especially the ladies at CCSFS branch. I paid them a visit this morning as I lost my debit card. They were extremely courteous and took care of me and all within 10 minutes. Thank you for always being friendly and professional!”