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8:30AM - 5PM
277 North Sykes Creek Parkway, Merritt Island
Banks
9AM - 5PM
415 Fortenberry Rd, Merritt Island
Banks
“Kian was super helpful when we needed to update our accounts. He made it really easy and even set us up with starter checks - I needed them and wouldn’t have thought of it. Thanks Kian”
“I am new to Launch and had a wonderful experience working with Ilia. She helped me process all the paperwork for my transaction and walked me through the steps several times to make sure I understood. She went above and beyond with communication, and it made my transaction very smooth! Grateful for her!”
“The staff at Merritt Island is the best! Fast response, knowledgeable and great with coaching me on the digital tools. From the banker to the manager, they helped me in person and over the phone with account needs, as well as uncovering potential needs that could strengthen our relationship in the immediate future. They were very kind and patient, quick to help, but always alert and giving me tips on internet banking security. I’m moving all my banking activities from 2 other institutions, my CD and direct deposit with Synovus thanks to their professional touch! Thank you Dara, Lynda, Chistine, Cassandra and Rudy for all you do for your customers!”
9AM - 5PM
445 Fortenberry Road, Merritt Island
Banks
“Had some caution on a text message on verification of car insurance for a recent car loan through them. I was skeptical about the text message I received as
I had notice or alert on my portal.
Miranda, here at the branch helped with verifying that the text message was legitimate. She made some calls to verify that it was an actual message from the loan department with Space Coast Credit Union.
Afterwards, she helped when I had questions regarding the fields on the insurance verification website.
Kudos to great customer service and professionalism. Thank you!”
“Went to see someone about an issue . I didn't have to wait at all and the gentleman was able to show the other bank received my money they claimed they didn't.”
“The customer service is absolutely excellent. The staff has been amazing at the online customer service is the best in the industry, as far as i'm concerned. Upbeat, positive professionals, who will go above and beyond to help. This is the only TD bank in the area, and I could choose one that is closer to me, but I trust these bankers and trust is everything. Good job TD.”
“Moved to the area a little over a year ago, and I have had nothing but LOVELY service from each and every banker here. They really make you feel like they are happy to help! Also, the little things like remembering my name even before I hand anything to them, really makes a special experience as well!”
“I has fraudulent activity on my debit card. The Truist Merritt Island office was awesome at helping me out of a very stressful situation. Kudos to the friendly, knowledgeable, and professional staff.”
“I met Jake Johnson at the Cocoa branch about six months ago when he not only handled but solved my needs with PNC. I meet him again as branch manager of Merritt Island and he took care of the issue at hand again. Mr. Johnson is extremely knowledgeable and professional in his field of work . A grade a pick PNC made. I have always been more than impressed with PNC. Thanks”
“Good bank and location! i’ve been a member for at least 17 years. I’m glad that they kept the same location here because Cocoa Beach closed Cocoa closed Port St. John has an ATM thankfully other than that it’s Rockledge in Melbourne so Brevard county has a bit rough on locations but other than that, I love Bank of America‘s app and them for a bank as a whole it’s my go to. as far as the ATMs, they are a bit problematic one time I got my ATM card pulled in and had to wait quite a while since they do not process the cards at the banks anymore. Also, it wouldn’t accept cash for a couple weeks about a month ago, which was quite an issue for me since I’m self-employed of course I made it work with other bank accounts, but I prefer these one bank and not get charged fees for things, but it would be very helpful for them to add a few more ATMs, especially in the West Coast area, preferably. other than that, I’ve had a great experience with Bank of America as a whole and I’ve dealt with the other banks in the area. There’s a reason I’m built with them that long, Plus, they’re generally nationwide.”
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“Major kudos to Aysia and Chantel! Their attention to detail, care, and customer service go well beyond expectations. They catch issues before they become problems and always go the extra mile to help us perform at our best.
With customer service declining in so many places, we're thrilled to be so aligned with CBOS — and especially to work with Aysia and Chantel. It's the same standard we hold ourselves to with our own clients. Thank you for having such stellar people on your team!”