Carillon Miami Wellness Resort offers a spa experience that has seen mixed feedback from guests. While some have reported poor service, including cancelled appointments and unavailability of staff, others have had incredible experiences. Facilities may have issues, with some mentioning broken equipment and temperature problems in the sauna. However, the resort has received praise for its friendly and professional staff, with guests specifically thanking team members like Mohammed and Gisella for their outstanding service. The massages, such as the Swedish massage by Gisella, have been described as exceptional, with one guest calling it the best they've ever had. The resort's location is a highlight, complemented by comfy and well-equipped rooms that offer stunning views. Guests have enjoyed the main pool and its delicious poolside lunches, as well as the quiet, adults-only pool on the 4th floor, which features comfortable sunbeds. Beach service has been noted to be excellent, providing an ideal setting for relaxation. The staff across the resort are described as professional, and the overall experience is often seamless. Nearby amenities like a grocery store and dining options enhance the convenience. Although some guests found the spa services lacking in previous visits, many are eager to try them in the future. Overall, Carillon Miami Wellness Resort has made a positive impression on many guests, making their stays memorable.
We had a spa day at the Carillon and I had a Swedish massage by Gisella and it is hands down the best massage I've gotten in my life. 10/10 would recommend.
October 2024
Need to improve hospitality. Also, vacuum rooms not just housekeeping! Same stuff on floor but beds made - thanks.
July 2024
I have day spa for my birthday, the best experience, my massage excellent and the spa Brigid was my hostel so very professional, I come back...
