Chase Bank receives positive reviews for its helpful and friendly customer service. Multiple reviews highlight the branch manager as extremely helpful, friendly, efficient, and willing to go the extra mile. Staff are described as knowledgeable, patient, kind, and providing very friendly attention that resolves issues. Customers report a truly remarkable and exceptionally positive overall banking experience, noting the best service and that the branch absolutely made up for any challenges. The hands-on approach and prompt assistance are appreciated. Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.