9AM - 5PM
1225 20th St, Miami Beach
Banks
“I had another great visit with The Miami Beach Branch Team as always they were amazing!! Always Professional on every level Maxine and Jorge asisted with my financial needs and I am very satisfied with the dedication of the staff!!”
“Excellent Service Alvaro Ahumada, Carlos and Mauricio they help me and solve all my doubts with a very good attitude fast and friendly.
Come here very recommend it.
Very different from Washington Av, they weren’t able to solve my doubts.not recommended it.”
“First time visiting this Chase location. Had some questions about a wire transfer I made online that had not yet reached my recipient. Zachary was of great help and helped me resolve my issue and questions. Very professional and kind. Will definitely be coming back here for further future assistance.”
9AM - 4PM
1501 Alton Rd, Miami Beach
Banks
“It was a pleasant and smooth experience opening an account with First Horizon at Miami Beach branch . Angel was super professional and very knowledgeable, kind and fast . Celese the manager also gave me a warm welcome as a new client . The branch decoration is also beautiful. I definitely recommend this bank.”
“I have had an account at this branch for over 8 years and they have always provided excellent, fast and clear service to all my needs, especially my Account Officer, Mr. Wilson Roldan, who has always been patient in guiding me through everything related to my accounts. I definitely recommend this bank.”
“I strongly recommend that businesses open an account with Chase Bank. The service is very reliable, and banker Camila Perez was friendly and helpful. Everything was handled quickly and professionally.””
“This is the most professional bank with great workers. I had help with my financial situations with Kaylin, she’s very knowledgeable and very good at what she does. I will continue to ask for her help when needed. Thank you for having her.”
“(Translated by Google) My experience with this bank has been amazing, especially with Ms. Massiel. She managed to solve our concerns and satisfy our needs, showing efficiency, responsibility, empathy and cordiality. I appreciate having come to that branch in Miami Beach.(Original)Mi experiencia con este banco ha sido asombrosa, especialmente con la Sra. Massiel. Ella logró resolver nuestras inquietudes y satisfacer nuestras necesidades mostrando eficacia, responsabilidad, empatía y coordialidad. Agradezco haber llegado a aquella sucursal en Miami Beach.”
“My recent visit to this Bank of America branch was exceptional, thanks to Khatereh.While I waited for my turn, I had the chance to observe her interactions with other customers. With every single person—whether it was a simple transaction or a complex issue—she displayed the same high level of patience, expertise, and genuine care. She was clearly going above and beyond for everyone. When it was my turn, she brought that same incredible energy and professionalism to helping me with calling her colleague and manager to make sure I’m helped with my retirement plan. Khatereh doesn't just do her job; she sets the standard for what customer service should be. This branch is lucky to have her.”
9AM - 5PM
1801 Alton Rd, Miami Beach
Banks
“Went in to make a withdrawal this afternoon at 4:40, hoping to get out by 5:00.
When I entered i was greeted by friendly, cheerful receptionists who directed me to Elias. Elias was courteous and went above and beyond to assist me with my 'finicky request' as far as withdrawals go.
Thank you Elias (and CHASE) as my last few 'in-person' visits have been 5 star Customer Service Experiences.”
“The 5th Street branch on Miami Beach is excellent. Great staff and manager. Always helpful, professional and welcoming. They go above and beyond for their customers. Give them a pay rise, please.”
9AM - 5PM
1700 Alton Rd, Miami Beach
Banks
“Grizzel H. was so kind to me and treated me with patient grace... as if I totally didn't fall for a fraudulent scam and made me a new debit card within minutes! I didn't feel too embarrassed after her very professional and excellent services. Thank you, Grizzel!”
10AM - 5PM
401 W 41st St, Miami Beach
Banks
“Excellent is an understatement, Jose helped me yesterday and his treatment was top quality, he answered all my questions, I was able to complete all the procedures without any problem, excellent quality of service, always putting the customer at ease.”
“I went to this branch on July 15th 2020 by 11:15am. Tatiana took care of me. She was very nice, very fast and very professional besides, she's got a beautiful voice. Loved the whole experience.”
“I was disappointed to learn recently in the news that HSBC will close all of its retail banking in the United States. I have enjoyed the conveniences that HSBC has provided me over the past eleven years that I've held accounts with them. The service was always efficient, professional, and friendly.”
8:30AM - 4PM
300 71st St, Miami Beach
Banks
“It’s always a pleasure working with City National Bank- across this branch and the one by Aventura mall. Special thanks to Brianna who provided incredible and attentive service- this is what sets City National Bank apart from other banks! All the best”
“Andres Ramirez was honestly the best banker I have ever experienced. He was very professional, had answers to all my questions and just exceeded the expectations for me thank you Bank of America for having a great banker .”
8:30AM - 5PM
1570 Alton Rd, Miami Beach
Banks
“Great customer service! at the front desk teller Didn’t get his name, but it’s Wednesday, August 27 between 12:20 - 12:45 pm He treated me like a human being 5 Stars”
8:30AM - 5PM
930 W 41st St, Miami Beach
Banks
“Excellent branch. From the moment you arrive, the branch agent assists you and refers your case to the appropriate person. Very friendly and cordial attention focused on the client's needs. The branch is highly recommended. Visit in September 2023.”
8:30AM - 4PM
475 Arthur Godfrey Rd, Miami Beach
Banks
“Flagstar Bank exceeded my expectations. From the initial contact through completion, their team was professional and easy to work with. Communication was clear, questions were answered promptly, and the entire process moved smoothly. It’s refreshing to work with a bank that truly values its customers. Highly recommended.”
8:30AM - 5PM
350 Lincoln Rd, Miami Beach
Banks
“I had a great experience at the bank thanks to Daniella! She was incredibly helpful, professional, and kind. She took the time to answer all my questions and made sure everything was clear. It’s rare to meet someone so patient and genuinely caring. Thank you, Daniella, for your outstanding service!”
“Patrick, Manny, and Zhanibek at the Bank OZK – Sunset Harbour location deliver a level of service that is almost impossible to find today.
This is true old-school banking — they know your name, they answer the phone, they email receipts immediately, and they personally call to confirm transactions. In a world of automated systems and impersonal “large format” banks, this team operates differently.
The attention to detail, responsiveness, and genuine care they show sets them apart. It feels like private banking service with community bank warmth — and that combination is rare.
Nothing like it anymore.
Highly recommend. - The Sunset Harbour Realtor”