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9AM - 5PM
1225 20th St, Miami Beach
Banks
“Excellent Service Alvaro Ahumada, Carlos and Mauricio they help me and solve all my doubts with a very good attitude fast and friendly.
Come here very recommend it.
Very different from Washington Av, they weren’t able to solve my doubts.not recommended it.”
“Ocean Bank in Miami Beach and Downtown Fort Lauderdale.
Been going since late 90s.
Now I have been using the Downtown Broward Branch for years.
The same employees.
Super polite and helpful.
The manager is awesome.
No lines and immediate customer service and they greet you by name!
5 Stars!!!!
Monika”
“The staff at this branch is excellent. I love coming here because they always treat me well. This is a great bank with great people and I would recommend it to everyone.”
“First time visiting this Chase location. Had some questions about a wire transfer I made online that had not yet reached my recipient. Zachary was of great help and helped me resolve my issue and questions. Very professional and kind. Will definitely be coming back here for further future assistance.”
“I have had an account at this branch for over 8 years and they have always provided excellent, fast and clear service to all my needs, especially my Account Officer, Mr. Wilson Roldan, who has always been patient in guiding me through everything related to my accounts. I definitely recommend this bank.”
“I strongly recommend that businesses open an account with Chase Bank. The service is very reliable, and banker Camila Perez was friendly and helpful. Everything was handled quickly and professionally.””
“This is the most professional bank with great workers. I had help with my financial situations with Kaylin, she’s very knowledgeable and very good at what she does. I will continue to ask for her help when needed. Thank you for having her.”
“(Translated by Google) My experience with this bank has been amazing, especially with Ms. Massiel. She managed to solve our concerns and satisfy our needs, showing efficiency, responsibility, empathy and cordiality. I appreciate having come to that branch in Miami Beach.(Original)Mi experiencia con este banco ha sido asombrosa, especialmente con la Sra. Massiel. Ella logró resolver nuestras inquietudes y satisfacer nuestras necesidades mostrando eficacia, responsabilidad, empatía y coordialidad. Agradezco haber llegado a aquella sucursal en Miami Beach.”
8:30AM - 4PM
300 71st St, Miami Beach
Banks
“It’s always a pleasure working with City National Bank- across this branch and the one by Aventura mall. Special thanks to Brianna who provided incredible and attentive service- this is what sets City National Bank apart from other banks! All the best”
“My recent visit to this Bank of America branch was exceptional, thanks to Khatereh.While I waited for my turn, I had the chance to observe her interactions with other customers. With every single person—whether it was a simple transaction or a complex issue—she displayed the same high level of patience, expertise, and genuine care. She was clearly going above and beyond for everyone. When it was my turn, she brought that same incredible energy and professionalism to helping me with calling her colleague and manager to make sure I’m helped with my retirement plan. Khatereh doesn't just do her job; she sets the standard for what customer service should be. This branch is lucky to have her.”
9AM - 5PM
1801 Alton Rd, Miami Beach
Banks
“Went in to make a withdrawal this afternoon at 4:40, hoping to get out by 5:00.
When I entered i was greeted by friendly, cheerful receptionists who directed me to Elias. Elias was courteous and went above and beyond to assist me with my 'finicky request' as far as withdrawals go.
Thank you Elias (and CHASE) as my last few 'in-person' visits have been 5 star Customer Service Experiences.”
9AM - 5PM
1700 Alton Rd, Miami Beach
Banks
“Grizzel H. was so kind to me and treated me with patient grace... as if I totally didn't fall for a fraudulent scam and made me a new debit card within minutes! I didn't feel too embarrassed after her very professional and excellent services. Thank you, Grizzel!”
“The branch bank is my favorite. Maritza and her staff are always kind and helpful. They go out of their way to make sure banking is easy. They always tell me about their promotions and the benefits. They always answer their phones right away with a person answering it (no robots or recordings). If you are looking for a great bank that gives you personal attention, this is the bank for you.”
“I went to this branch on July 15th 2020 by 11:15am. Tatiana took care of me. She was very nice, very fast and very professional besides, she's got a beautiful voice. Loved the whole experience.”
“I was disappointed to learn recently in the news that HSBC will close all of its retail banking in the United States. I have enjoyed the conveniences that HSBC has provided me over the past eleven years that I've held accounts with them. The service was always efficient, professional, and friendly.”
10AM - 5PM
401 W 41st St, Miami Beach
Banks
“Excellent is an understatement, Jose helped me yesterday and his treatment was top quality, he answered all my questions, I was able to complete all the procedures without any problem, excellent quality of service, always putting the customer at ease.”
8:30AM - 6PM
1570 Alton Rd, Miami Beach
Banks
“Great customer service! at the front desk teller Didn’t get his name, but it’s Wednesday, August 27 between 12:20 - 12:45 pm He treated me like a human being 5 Stars”
8:30AM - 6PM
930 W 41st St, Miami Beach
Banks
“Excellent branch. From the moment you arrive, the branch agent assists you and refers your case to the appropriate person. Very friendly and cordial attention focused on the client's needs. The branch is highly recommended. Visit in September 2023.”
9AM - 5PM
1045 5th St, Miami Beach
Banks
10AM - 5PM
1824 Alton Rd, Miami Beach
Banks
“Very professional and friendly bankers, so far my best banking experience in the US. Pavel did a great job and explained everything to me in detail. He could answer every question and explained every nuance, which was really helpful. I will definitely come back here.”
10AM - 4PM
930 Washington Ave, Miami Beach
Banks
“Excellent service and all the guys are lovely, they treated me spectacularly with all the things I requested, they really did a great job! Especially many thanks to Valentina the manager who is a sweetheart, she deserves to always have her there! Thanks a lot!!”
8:30AM - 6PM
350 Lincoln Rd, Miami Beach
Banks
“I had a great experience at the bank thanks to Daniella! She was incredibly helpful, professional, and kind. She took the time to answer all my questions and made sure everything was clear. It’s rare to meet someone so patient and genuinely caring. Thank you, Daniella, for your outstanding service!”
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“Patrick, Manny, and Zhanibek at the Bank OZK – Sunset Harbour location deliver a level of service that is almost impossible to find today.
This is true old-school banking — they know your name, they answer the phone, they email receipts immediately, and they personally call to confirm transactions. In a world of automated systems and impersonal “large format” banks, this team operates differently.
The attention to detail, responsiveness, and genuine care they show sets them apart. It feels like private banking service with community bank warmth — and that combination is rare.
Nothing like it anymore.
Highly recommend. - The Sunset Harbour Realtor”