Citi is a financial services company that provides a variety of products, including digital banking, mortgages, personal loans, and credit cards. Customers have praised the professionalism and expertise of staff members like Juan Selva and Silvino Castro, who have made account openings prompt and efficient. Positive changes have also been noted in the branch's management, with increased visibility and assistance from managers, leading to reduced wait times and improved customer satisfaction. Overall, the branch is recommended for its professional service and commitment to enhancing the customer experience.
I wish I had read the bad reviews before coming to this bank, really bad customer service, they are playing with people’s time and looks like they actually don’t want new costumers
June 2024
Always excellent attention. The staff speaks Spanish, English and Portuguese.
May 2024
I had the pleasure of being assisted by Juan Selva during my recent visit to the bank, and I must say, his professionalism and expertise left a lasting impression. 5 stars for Juan!
