Mount Sinai Pharmacy Express is a helpful and caring pharmacy that provides excellent service to out-of-town visitors and local patients alike. One reviewer appreciated the pharmacy’s kindness and concern when they ran out of medications while staying nearby, highlighting the staff’s willingness to assist promptly. The medical center itself offers a wide range of specialized care, including cardiology, cancer treatments, neurosciences, urology, robotic surgeries, and other conditions such as vision, hearing loss, and vertigo. Patients have consistently received the best care from doctors and nurses, praising their professionalism and compassion. The facility’s location is convenient, situated in Miami Beach close to I195, making it easy to access despite some traffic congestion near the final stretch. Parking is affordable at $5 for four hours, but some issues with malfunctioning pay machines can cause delays. However, staff quickly resolve these problems when approached directly at the checkout booth, restoring the smooth payment process. Visitors and patients frequently commend the hospital’s state-of-the-art services and punctuality. They appreciate the hospital’s ability to direct patients to the appropriate specialists quickly, ensuring efficient and effective treatment. The campus is well-signaled and easy to navigate once past the traffic-heavy area. Despite overall positive experiences, there have been concerns about front desk communication, with some staff struggling to understand basic English, which can affect visitor experiences. Additionally, there are reports of unprofessional behavior from certain laboratory staff, emphasizing the importance of courtesy, humanity, and respect in healthcare. Overall, Mount Sinai Medical Center is recognized for high-quality care, dedicated staff, and a convenient location, though improvements in customer service and communication could enhance patient satisfaction further.
I’m an out of towner staying with a Mt Sinai patient and ran out of my own medications. The pharmacy was very helpful getting me what I needed and treated me with kindness and concern.
January 2024
Great doctor and a very understanding and caring anesthesia department also caring recovery room nurses thank you so much for taking care of me Stanley moscat.
October 2023
We came to visit a friend and the person in the front desk didn't understand the name of the patient. I spell it Ike 3 times and she didn't know the difference between A and I. Please have people in the front desk who understand English.
