Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About The Gates Hotel South Beach
The Gates Hotel South Beach - a DoubleTree by Hilton offers a mixed experience for guests. While some reviewers had an excellent stay with friendly staff, a beautiful room, and an amazing pool area, others faced several issues. The hotel's location is considered convenient, being close to the beach, restaurants, and shopping. However, the room conditions have been described as basic, with some concerns about the shower, lack of storage space, and issues with the thermostat. The breakfast offering is reported to be of poor quality, and the overall service and friendliness of the staff seem inconsistent, with some guests praising the staff while others found them less than accommodating. The hotel's amenities, such as the pool and gym, have received positive feedback, but the pricing is considered excessive for the level of service and room condition. Overall, the reviews suggest that the Gates Hotel South Beach - a DoubleTree by Hilton provides a satisfactory experience for some guests, but it may not live up to the expectations of others, particularly Hilton Honors Diamond members.
Great hotel! We really enjoyed our stay and especially loved being so close to Ocean Drive. The valet parking also worked perfectly and made everything very convenient. Highly recommended!
May 2026
The front office guy Luis saved me today ! Best customer service I experienced outside of the south of France and Italy 🙏
May 2026
Nice welcoming atmosphere. Great lobby lounge. Very comfortable location to kick back and relax. Well kept and clean pool. Staff is very accommodating and kind.