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January 2024 by king ben
3 reps on one customer and it took 25 minutes I love this place ❤️❤️❤️
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June 2023 by Christian K
The 5 stars are for Mrs Silvia !!!!!!She is nicest and hardest working person at this branch.Wells Fargo should take notice and reward her. It’s very rare to have a woman like her on the team.Vielen Dank
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May 2023 by rafael alvarez
Very slow service. There is a small line, 5 windows and only one teller. Other employees are just standing, or watching. Im still waiting in line.
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April 2023 by GiGi D
CAN SOMEONE FINALLY FIX THE GOD DAMN DOOR ACCESS SO YOU CAN ACTUALLY HAVE 24/7 ACCESS TO THIS LOCATION!
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November 2022 by Alyssa D.
i could be more pleased with the service i received today. i came in without an appointment, urgently needed a money transfer to close on my home. juan carlos was able to squeeze me in between his appointments and i got in and out in less than 15 minutes! very friendly, kind and helpful - big thanks to JC!!
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August 2022 by Philip Francis
Don’t bank with Wells Fargo. Terrible branch. Worse bank
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August 2022 by Evan Guthrie
This Wells Fargo Bank location on Alton Road in Miami Beach is a great place to go for all things banking and much more. The staff here is very friendly and accommodating to make sure that you have everything that you need. Really good experience every time that I have been here.
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May 2022 by Ryan Powers
No one has ever answered the phone when I have called. I went into the bank, waiting 30 minutes, and then was told I couldn't send a wire because "there are no bankers here right now" while 3 employees are in the back glass office drinking coffee and chatting.
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January 2022 by David Young
Nobody answers the phone. I need to know if a notary is in today. There is no option in the robotic voice menu or the website to find that out. My only option is to make an automated appointment, then spend an hour to go over in person just to ask this question and be told “sorry no notary today”. Now, at some point the social media PR intern will reply to this review and tell me how sorry she is and that Wells Fargo strives to do better. But that is all talk — they make no effort to change their abusive business practices.
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November 2021 by Breeze Tags
I use the Wells Fargo branch located on Alton road. I love how easy it is to go in and talk to the manager, they are never too busy to help you with any questions or concerns that you may have. The best part is that there are never very many people there so I never have to wait in line. Also the manager is always available to help you with any problems that you may be having with your bank account. If you are looking for a new bank, I highly recommend Wells Fargo.
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October 2021 by Genesis T.
This Wells Fargo Bank is conveniently located in Alton Road and Lincoln Road. The staff are nice and friendly and always gave me a fast service in all my banking needs.
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February 2021 by Victor Betancourt
The worst wf branch ever. Inconvenient to access and inconsistent policieswith bad service to boot. This makes me want to go across the street to TD or Chase.
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February 2021 by Jay Man
Some are good there.But that broken English Spanish manager she is Miami cold soul wow
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January 2021 by Eric Lopez
This bank is not open
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December 2020 by Angel Huntley
Terrible customer service, expect to wait forever while staff just sits and talks to each other
