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“Hello, I was recommended this Ocean Bank branch to open an account and I'm interested in getting more information. Could you provide me with an email address to get in touch with you? Thank you!”
“Yadira, for MMI, is an excellent person, I don't always feel comfortable with her since she is an excellent worker and a very good employee. I give her a 10”
“Professional, caring, knowledgeable. I have never not received the best customer service. I actually transferred some of my accounts to this branch. Ask for Mercy or Enrique.”
“Getting access to my account after losing my wallet has been a nightmare. The Miami Gardens branch made it worse. I am always apprehensive about going into the branch for anything. I drove further to the Miami Lakes branch. Jose Vigoa solved my issue in five minutes. This is the best Regions branch. Huge difference in customer service. Thanks Jose.”
“Carolina was amazing and took care of all my concerns of bank fraud that we had at other banks. She suggested to put on a password and a question that only I would know the answer to protect me from fraud again.”
“I did the credit builder loan with Abel 7 months ago and it kick started my credit. Now I have 2 credit cards and my Fico score is 718. I didn't even know that type of loan existed. I'm beyond thankful for all his help!”
“I have been a customer for over 15 years, services & staff have always been helpful, respectful to Me, my family too. I miss Ms. Bonnie that retired recently. I feel really happy when I go inside even if personally I may not due to my work day or other reason. Love My Bank !”
“I had an excellent experience thanks to Claudia Vega. She was very professional, attentive, and answered all my questions clearly. I'm very grateful for her service.”
“First Horizon Bank is very good and professional Great location and customer service, I always get great service, especially from Karina Castillo. I highly recommend it !”
“Chase is the most convenient bank in the Miami-Lakes area. The service is great, and the staff is always helpful and professional. It’s always a smooth experience whenever I visit. Thank you, Chase!”
“Thank you for the professional treatment of the girl who greeted us at the entrance of the bank, unlike the bank on 186th Street that I went to today again and the wish of the person who received me was for me to go to another branch. It has happened on 3 occasions, if you want, don't listen to me and whoever wants to check it by going to the bank at 186 st”
“We were hesitant to come to this location because of the bad reviews but figured anything is better than the branch at Royal Oaks Plaza. Boy were we surprised! Excellent customer service. Thanks to Angie who attended us at our scheduled appointment time. This will be our go to BOA from now on”
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“After various years of banking I'm extremely satisfied always coming here. Thanks to Rodrigo my worries has been solved and I can be more peaceful with my finances”