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March 2024 by Pancho Bello
Perfect
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February 2024 by Tony Cazorla
I don't know if it was Mario as well or someone else but the receiving agent was IRRESPECTFUL and UNPROFESSIONAL. Refused to accept my baby's passport application even when I walked in at the beginning of the accepted time window. Mentioned that I had to have arrived at 7AM (even though they are closed). I asked for reconsidering since the application was for my baby, whom was right there with me, and still didn't allow us to apply. Hopefully this whole institution gets abolished so that this mediocrity stops existing.
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February 2024 by TMFF
Excellent attention from all the staff who work there, especially Agnes and Mario. Very good guidance and service on my first American passport. Thank you so much!
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February 2024 by Claudia Jimenez
Ms. Sunshi was great. We wishes all US Post Service staff was so caring and with a smile.
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February 2024 by Edgar Alfred
I’ve got to say Lisa and Wilfredo have not only called me number of times to follow up on a claim they also managed to find my missing package and deliver it same day. While my experience wasn’t pleasant with USPS. The outcome that Lisa and Wilfredo provided me was worth writing a good Review about.
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February 2024 by Justin Neilsonn
They forgot to scan my package when delivered ... So eBay awarded the buyer almost $300 ... The post lady admitted they delivered but did not scan and won't send me proof so I can forward to eBay and get my money back. Unreal level of fudgery . No one knows anything. These offices can't even reach each other.
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February 2024 by AL Q
I had a very unpleasant unpleasant experience in that place, Sr. Mario is disrespectful, he should not work in a Usps, with a people, I saw how an older man was humiliated for not speaking English and the manager justifies it, he is his cousin.
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February 2024 by Am C
Mario is very rude, he treats people badly. He says bad words. For me he is schizophrenic. It scared me a lot, I thought he was going to hurt me.
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December 2023 by J Mora
Clerk Shunda was so unprofessional she was not helpful and all the store was empty and I was talking to another clerk and she rudely interrupted me and did not help me.horrible attitude does deserve to be working with people.so disappointed
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October 2023 by Noname Client
Very poor customer service. I was renewing my passport and needed help regarding the payment. There is a guy named Mario that told me to just read the instructions. Because it was so difficult for him to just tell me who I need to make the check to.
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September 2023 by Puya Vahabi
I went there a couple of months ago, during the “walk in hour” for the passport, the women working just sent me to the online appointment (and the place was empty)!! In general the behavior is really little customer service oriented in comparisons with other USPS offices
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July 2023 by Brother Claude
Don't waste your time scheduling passport appointments here. I had scheduled my family way in advance to come in, only to get a phone call canceling our appointments two hours before scheduled due to "technical " issues. I was told I had to reschedule. I understand things can happen, but if something did, the least they could have done was allowing us to come in another day. Next appointment is a month away. Do yourself a favor...go somewhere else. Typical post office where nobody cares.
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June 2023 by Javkhlantugs Mudgil
Polite service, helpful employees, simple process. Agnes was lovely
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May 2023 by Lifeof Gabylonnn
The mail carrier that delivers to my house out here constantly losses my packages and mail. He marks it as delivered in the mailbox and it’s never there. When I went to talk to the manger after 4 checks of $1600 were not delivered she said nothing she can do. To just keep waiting. It’s been 6 months they never arrived. Over 5 packages have claimed to be delivered to my mailbox and they never arrive. My mom lives 3 min away and uses a different post office by flanigans and every gets to her house. I changed my address to her house
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February 2023 by Alina Green
Needed a THIRD passport. Made an appointment here, and it was a pleasant experience. Plenty of parking, for Handicapped and not.
