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March 2024 by Neddiel Villarreal Martinez
The service of this bank is horrible, I have come twice to change euros into dollars and they give me a thousand excuses not to provide me with the service to which I am entitled because I have had an account with them for more than 1 year. Of course I'm going to close my account with them right now. I don't recommend it at all
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March 2024 by Theo Karantsalis
After decades of banking at this location, we closed our account.
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January 2024 by Carlos Rodriguez
The worst bank i have been, i was 15 min on the autoline to get 1k, and the tall blond girl she dont know nothing
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January 2024 by Rachel La O
The man in charge of attending to the business accounts and opening the accounts is very uncooperative when it comes to helping clients. In addition to not being professional at all, he delays waiting for his clients by chatting as if he were on his day off with his family. Without caring about the time of the people who are waiting. I spoke to Truist customer service and they sent me to a branch. This person, without knowing details of my situation, was already telling me that they couldn't help me, and that I should wait, but it was going to be a long wait. Well, he was talking about his entire personal life with the clients he was serving before. I am taking my business from this bank thanks to their poor service.
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November 2023 by Katia en Miami
Horrible people in this branch. Mr. Ernesto has a very bad soul. Did not let me park being a Truist customer for years and having opened my account in this same precise bank. Bad heart in all of the employees. I will close my accounts soon. I am just having an emergency and needed to rush my dog to the emergency room in a vet next door. He said that would not tell the towing company that I was a customer since I am not doing a transaction there. I have been a customer for over 15 years. Shame on that horrible people. When I asked for his name he even said “I can even give you my card” so disrespectful and arrogant. I hope he is taught better. The parking lot was empty. He is just mean and evil. If it is not about them getting out of your pocket they just do not care if your dog dies in front of them. I hope live teaches him better pretty soon. Ernest is his name. What goes around comes around. Remember Ernest. Closing all my accounts tomorrow.
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July 2023 by dnoga03
This isn’t even Truist anymore hasn’t been for a year they are too lazy to update it online. Don’t waste your time. They also barely speak English.
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July 2023 by Cinco Abajo
AVOID THIS BANK ! I open an account 2 months ago, they decided 5 days later to block and close my account and keep my money there for 2 months, my account blocked and my money there they charging me $12 monthly for maintenance fee even with the account closed AND THEY DO NOT SENT MY MONEY BACK!!! Unbelievable, the stole me $12 but thats ok, scammers. I’ll recommend all the people I know NOT TO DO BUSINESS WITH TRUIST LADRONES !!!
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July 2023 by Mayra Plasencia
I really like this location because Nancy has helped me a lot, she is so nice and very pleasant - thanks!
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April 2023 by camille wildenburg
well my review also is supportive of what other people are saying...went to send a wire transfer at 3pm. truist account to a truist account. the wire transfer was supposed to arrive before 6pm that day. it didn't actually arrive until noon the next day. plus no confirmation (or #) or printed receipt was given to confirm the transaction. will be filing a formal complaint with the regional manager...then I will be switching banks
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March 2023 by Brian Klazura
Absolutely crooked bank. Terrible experience working with them. Won’t let you park for more than 10 min without getting towed. Would never do business with them at this branch or there car towing company.
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January 2023 by Carolynn San Miguel
Fees are outrageous and service is bad and horrible for our city.
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January 2023 by Maria Loebach
This bank is not serious. Last Thursday I went to the bank to fix a mistake on a check. After two hours in the office, they told me that they would pay me the amount at 12:00 pm or the next morning. Today is Saturday and I'm still waiting. That bank is very unreliable.
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July 2022 by Arsenio Gomez
This bank is not serious. Last Thursday I went to the bank to fix a mistake on a check. After two hours in the office, they told me that they would pay me the amount at 12:00 pm or the next morning. Today is Saturday and I'm still waiting. That bank is very unreliable.
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April 2022 by Hansel Mourin
Bank its empty and make you wait for nothing, old balm guy very rude and disrespectful ( probably manager)
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March 2022 by JarrelAllison Brown-Watson
The merging of the bank is terrible. They have been locking people accounts and when it comes to calling a representative while at the bank there is a hold of s 2 hours.