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March 2023 by Chalbaud Alberto
Excellent customer service.
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July 2022 by Dainellys Castillo
(Translated by Google) Excellent treatment, the best service. I changed all my accounts to this bank and especially the Brickell branch where Mrs. Olga Llanes and Rodolfo Bueno serve us. They are the best service I have ever received.(Original)Excelente trato, la mejor atención yo cambié todas mis cuentas a este banco y en especial la sede de brickell donde nos atiende la sra Olga Llanes y Rodolfo Bueno son las mejores atenciones que he recibido jamás.
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January 2021 by Alberto Chalbaud
Great bank. Very nice customer service for several years. I would recommend it to anyone interested in good personalized service.
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August 2020 by aston martin
Great customer service. This is a great Bank to bank with. The staff is very friendly and always willing to help.
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June 2020 by Felipe Gonzales
My father contacted the bank regarding fraudulent charges from Facebook. The teller advised him that the charges "look" correct and didn't offer any sort of help or protection.Turns out it was fraudulent activity and the money is being refunded in 3-5 days. Unfortunately, they were able to withdraw thousands of dollars before this error was caught. Please provide better customer service training to your staff. They didn't appear to want to help my father.
