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October 2021 by Alex H.
Fixed my computer perfectly + owner gave me good deal.
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October 2021 by Katherine Victoria
I came into the store because my phone had minor water damage. Daniel was honestly so kind and caring. He was able to repair my phone in about 20 minutes. The best customer service compared to any other phone repair store. Highly recommend because customer service vice is everything. Thank you Daniel!
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July 2021 by Jorge Ruizcalderon
These guys are awesome!! They changed my cracked screen and it worked well but started to ghost type now and then. Went back and they fixed it while I waited. We talked and laughed the whole time. They know what they’re doing and stand behind their work.
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July 2021 by Maidely Vanessa
"Fixed" the back of my iPhone 11 back at the end of April or beginning of May, the owner told me and my husband I had 90 day warranty, which would be up JULY 10TH, 2021(I put it on my calendar, Just in case). The same day I picked up my phone, up until the next afternoon my phone would be on from anywhere between 5-10 minutes , and the all ALONE restart. This went away alone, thankfully so I did not complain. Next the back piece began to crack almost two days later, WITHOUT dropping the phone. I did not go back immediately because it's a pain having to leave your phone for an hour or two, as I'm sure many can understand. I called today June 9th, 2021, the owner of the store told me "sorry there is not warranty on the front screen", I explained again that I'm not concerned about the front screen just the back which is what he repaired, he then continued to tell me, " I'm sorry there is no warranty for the back screen." I paid $120 plus tax which came out to almost 140 something, and I even added 15% tip because the guy was so nice. To now call and try to speak to the very same person, to get hung up on("call dropped") and then be blatantly lied to. Extremely upset, this is not how a professional business handles situations like these.
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July 2021 by Blanca Munoz
Great customer service, I really recommendation!! Thank you
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June 2021 by Sara Fernandez
I had the best experience with NBA Phone Repair. My computer battery needed to be replaced ASAP because I had a really important MIT final the next day, and Daniel worked extra hard to make sure that happened for me. He and his partner stayed working on my computer a bit over 2.5 hours after closing just to make sure I'd be okay. They have real heart, dedication, and skill, and I would highly recommend them for any tech-related fix!!
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June 2021 by gonzalo b
He fixed my phone fast and it works perfectly fine. Daniel is a great guy.
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June 2021 by Lizard King
Danny is incredibly skilled and knowledgeable, honest and fair. I have never broken a phone that he cannot restore like it just came out of the box.A+++
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May 2021 by cassandra fernandez
Amazing service! This is the best place to repair your phones go ask for Daniel they can fix it all he fixed my back screen of my iPhone XS Max I Recommend 100% best place.
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April 2021 by Ana and Daniel Montenegro
Great customer service. Great place to repair phones. Ask for Daniel. Daniel is super nice, knowledgeable, fixed my phone screen and earpiece in a timely manner. Recommend 100%.
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March 2021 by Denis Torres
I originally went to a phone repair store named Dr phone fix in kendall Miami, Florida for a rear cámara and rear glass replacement. This is a quick replacement and it turn out to be a 50 day nightmare. Somehow they damaged another piece of the phone blamed it on the replacement cámara that I had bought online. I never got my money back for this repair which they did not do at all. I basically got threatened by the owner of the store luis saying to pick up my phone cuz he was about to blow up on me. As a customer and retail manager it has been the worst customer service and repair service experience in my entire 42 yrs of existence and i would recommend anyone else to stay away from this phone repair business and establishments. So I called a friend to tell her the issue and referred me to this amazing phone repair store names NBA phone repair in south Miami, Florida. I called the store and spoke to a tech his name is Danny i was extremely amazed with his professionalism, knowledge on phone repair and excellent customer. I arrived at the store 1 hour later after talking to him on the phone and i was immediately greeted by Danny and started to work on my phone right away. He went out of his way to run a free diagnostic on my phone to make sure the phone didn't have any other issues and noticed that NFC wireless charging port had a pink tape like if something was damaged and that caused other charging issues in my phone and other software issues. He also replaced my cámara free of charge because he got in my shoes as a customer and fixed the issue in less than 20 minutes. We need more people out here in this industry like Danny, he made the process comfortable and a pleasant experience 5 STARS to him. I highly recommend this company NBA phone repairs and Danny has your technician to fix any of your electronics needs. Thank you Danny for making my day, month and for hearing me out and going above and beyond to making this the best customer service and repair experience ever!!! ?????
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December 2020 by Jane Perez
Definitely recommend went to many places before and finally came to the right one!! Richard and Daniel made sure to make my phone work after multiple people told me it had no hope. Super friendly and professional. Very reliable and they work fast :)
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December 2020 by Lem J. Mobile LMT
I have taken my phone to several places, from West Perrine to Kendall and no one could seem to open it much less repair it. Moreover, these places also claimed to be the best and could fix anything, but that was far from the truth. These other locations were more focused on selling than repairing. I was close to giving up until I saw NBA Phone Repair on Google.I've been there a couple of times to have my Sony Xperia repaired. The first time I went, Danny helped me. He has terrific customer service and great focus when working. I told him my plight and he offered to try before recommending purchasing replacement parts. On his first attempt, he not only told me what the problem was, he engineered a great solution.Due to my negligence, I damaged the phone again and had to take it back to NBA Phone repair. Again, Danny was as pleasant as the first time. He remembered me, our first conversation, and the original issue with my phone. This time he was able to fix the phone even quicker than before. I will indefinitely go there again to have my phone(s) repaired and I highly encourage anyone to go as well, especially if you've gotten the runaround like I have; and as for Danny...
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December 2020 by EM
Thank you Richard at NBA phone repair for the speedy fix on my cracked screen. Highly recommend this establishment and service by Richard. He was fast, friendly and the price wasn’t bad.
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December 2020 by Veronica Sanabria
Best phone repair shop i’ve ever been to! Not only do I feel at home by the great customer service experience I’ve ever received. The repairs are always quality and I feel secure knowing I can count on nba phone repair with the professional and excellent brand new condition I receive my phone back
