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October 2023 by Kee Mart
Knowledgeable manager indicating the right part to use. Almost everything in stock. The price is just a bit more, but it pays the trip to another place.
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October 2023 by DJ AJ Falcon
Ace has a rep for "helpful hardware folk" but this store exceeded my expectations. Very knowledgeable, helpful, and FAST staff. QUITE a difference from your typical big name hardware/home improvements stores. Highly recommend!!
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September 2023 by Rob Ellis
I’m in a wheelchair and had a problem with my front wheels. The nicest gentleman helped me find the right thing and helped me Out. I didn’t get his name but I’m so thankful for the help. Thank you sir
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August 2023 by Jeremy Scott
Called twice and a lady picked up and since I didn't speak Spanish she hung the phone up both time. Horrible
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July 2023 by Jose Visquel Jimenez
The customer service in this place is probably the worst service in the entire world. Martha the manager can’t handle with any situation. Just don’t go there
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July 2023 by Abraham Leal
Martha has the worst customer service that I have seen , never going to this store again ?
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July 2023 by Alejandro Marquez
The costumer services in this place is pathetic. Martha the manager doesn’t know how to handle any situation. Never going back to that place
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June 2023 by Shahrouz Ebadian
Just awful customer experience. Walk in nobody even says Hi or greets you. Im walking in the Egg aisle looking for something specific and again nobody even asks if I need help.I go up to the register to ask if they have an EGGspander that online said they have. She checks the item and says nope we dont have it. I walk in the Aisle and its literally in the aisle. I said found it and she didn even say anything.Does the store owner care about sales? Why have these people with such awful customer service skills working at your store.
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April 2023 by Richard Rios
Ace carries items that I can't find at the big Orange store. And the folks are only too willing to help you find it.
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March 2023 by Jose Zabala
Good store and good customer services
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February 2023 by Sofia B.
the lady at the cashier scammed me. i went in for sand paper and she charged me twice for everything. very unprofessional and rude.
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December 2022 by Billy Tillero
They don’t respect the store hours went before closing time and already closed. Staff was inside with doors closed.
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October 2022 by Jacky Mata
Alexander was extra rude. I needed help with a HDMI cable that had a lock, you need someone from the staff to open the lock for you. I tried to talk to the staff asking for help and they refuse. Also the cashier, Alexander, had very bad manners with me and a really bad attitude. Basically the issue with this store is the staff, they have to hire people that actually want to work.
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September 2022 by Vivian Montero
Although small Ace carries supplies you will not find in big box stores. The staff is very helpful and friendly. Will be returning for sure.
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June 2022 by Jose Hernandez
Very bad experience. First and last time buying in this store. I bought a 20 ft ladder and when home to see if it works and I realized it didn't. So I went back to change it for a 24 ft and pay the difference and they told me I cannot do that. First time I see this policies in a store.
