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October 2025 by Andrea Lopez Ramirez
My husband and I had a wonderful experience with Michelle Bonilla. She was extremely attentive, friendly, and explained everything about the products during our first purchase. We actually came back the following week for a second item. The store is beautiful, with high-quality details, and the scents they offer are truly one of a kind. If you’re looking for quality and exclusivity, Aqua di Parma is the place for you.
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March 2025 by DENNIS
Excellent customer service - had fun rediscovering this brand
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May 2024 by RJ O
Ronnie Bozo is the guy you want to talk to in this place! Acqua di Parma Brickell is Ronnie Bozo! If you know what you want, he gets right to the point and also shows you new products. If you are just exploring, he will knowingly guide you. Go to this store, see Ronnie, you will be glad you did. His customer service is #1.
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April 2024 by Patrick Heydasch
Snobby salespeople who talk down to you, while “politely” telling you to leave if you don’t fit their dress code of pretentiousness. Would rather take my money to Saks or somewhere where I won’t be judged for how I look.
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April 2024 by Sara Mohamed
First time at this store and Ronie was the best took his time explaining the fragrances and the difference. Love this store will definitely become a forever customer!
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April 2024 by Keri Dang
Ronnie went above and beyond! Specifically tailored to our needs and was very knowledgeable in teaching us about the different scents. Ask for Ronnie when you come in!
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March 2024 by Brandon Elliott
Great location, great selection of products and great customer service and the team is very knowledgeable about their products. Juan, the manager is amazing! Highly recommend visiting.
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December 2023 by Danny Saba
Love their products. Wasn't great customer service. Ronnie was rude over the phone when I asked about exchanges. Exchange policy is very strict, even around Christmas time.
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September 2023 by Tatyana Lee
The friendliest and Knowledgeable staff. Will be back. The perfume is elegant. And sophisticated.
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September 2023 by José Antonio Sánchez Palomino
Impeccable service from a seller who feels and knows the brand he sells.
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September 2023 by ASYPT
Awesome customer service by Alina!
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September 2023 by Faby T
Excellent service and good products
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September 2023 by Alberto González
The best aromas I have ever tried.
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December 2022 by Cyrus Sheidaei
Purchased the Ambra.Service quality from the team is extremely high. The team did a great job at educating my friend and I on the brand and the differences between fragrances/ingredients + figuring out what scents we liked most.Would definitely recommend going. Also beware of online stores that seem to offer the perfume for cheaper than in store (I.e FrangrenceX and FragrenceNet), after investigation it shows that a lot of these stores sell counterfeit or defective products
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October 2022 by Laurie Barker
Thank you Ronnie for educating me on perfumes. Wonderful product.
