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February 2024 by Madelyn Colindres
Great service
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January 2024 by Kevin Fernandez
Let's start off by saying that I am a long time customer of this location but due to the poor "management" I experienced today I do not think I will be going back. The "manager" on duty was extremely rude and disrespectful and did not even bother to help me with my situation, he than tried to skull an employee for helping solve my issue after spending 300$ DOLLARs on a battery.. if this is how "Managment" treat customers than the franchise needs to look depper into this location
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January 2024 by Will D
Lady with red Hair is rude no respect to customers that have spent money at this store and have supported as our local parts dealer
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December 2023 by Alex Lopez
Lady with red Hair is rude no respect to customers that have spent money at this store and have supported as our local parts dealer
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October 2023 by Raúl Vega
Very good
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September 2023 by Genesis Mejia
Horrible store and workers they don’t know what they are doing . If you bought a battery here they don’t respect the warranty. They checked my battery when it was on after jumping it and said the battery was good when obviously it’s good when the car is on. Just go to the advance on bird and 137th ave.
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June 2023 by Saida Fernandez
Great customer service, rep was very helpful & fast
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May 2023 by Alejandro Balmaseda
I've never been treated like in this place before. I went there for some light bulbs for my Subaru, and the lady there didn't know the product and aggravated called another staffer for help. In the end, they sold me the wrong product. Went to another branch to return it, of course. They are lucky cause there are no other autoparts stores nearby.
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May 2023 by William Toledo
I don’t know how to start. I went to this advance Autopart today to buy Freon gas for my AC. I told the attendant that I was trying to use one Freon gas but it did not work. I thought it was because it was broken so I asked the attendant if I could try another to see if it worked. He told me that in order to know that I had to buy the freon (which cost me $42 including taxes). When I went out to try it it did not work so I went back to get a refund and this guy told me that I could not turn it back because he did not know if it was used already. There is no way it could have been used since the valve was still attached to the bottle. I went to another Advanced Autopart in Flagler and 87th Ave. and the dependent gave me my refund without any allegation. This proves the lack of customer service skills that some individuals have. People like this should not be attending a prestigious institution like this. I hope that the management will take action on this. I will add that the same day I went to buy a pair of brake pads for my car. This guy did not even take in consideration that. Very bad customer service for your company. It is a shame. Unfortunately I do not know the name of this guy. But it was today at 11 am (04/14/2023). One last thing when I was given my refund the attendant in the other store told me that the real price was $31.99. However this guy sold me the pads at $39.99 plus taxes. Unacceptable!!!
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May 2023 by Marco X G
I bought online for pickup and only 1 person at the store. With a huge line. I didn't save time buying online an pick up ready
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April 2023 by Thais Frade
LAZY employees and management ! Don’t expect them to replace your item within warranty because they won’t
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June 2022 by Shortee
Penelope is the best! Very friendly and helpful. She helped me find the parts I needed for my car very patiently.
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November 2021 by John-Paul Nicholls
Great spot for anything automobile related. Staff is always patient and very helpful. 5 stars all the way.
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November 2021 by MR. BATTLE KNIGHT GAMING
This is my local auto parts come here for oil and filter for our cars. Placed an order for cabjn filter that was to arrive the next day. Two weeks later never came.
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September 2021 by Melanie Canizares
This place is great and honestly the onlyOne that actually gives it life is this associate name Miguel he is such a great sales guy and he’s kinda cute.