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September 2023 by Ienisel Caballero
Very satisfied with franco , great customer service, great communication, ? % recommend this store
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February 2023 by Flor de lis Hernandez
marlin excellent employee, very professional, fully trained for the work she does
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February 2023 by Margie Barquet
Best explanation of new devise and also very professional and diligent
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December 2022 by JUAN CARLOS TORRES PEREZ
Think twice before entering. Service subpar to nonexistent. Visit a different store instead.
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September 2022 by G.
A very positive review of the various components that make an excellent customer experience... Worth the long read!.Part 1- I am a customer coming from TMobile , and i just switched to AT&T due to serious connectivity issues with former (T-mobile ="Gimmicky" reported 5-bar network coverage yet ZERO service!! - ) . Having AT&T service now has been a significntly positive GAME CHANGER - I can be reached at ALL TIMES within very remote places, both of which are critical to my safety and those who depend on me. So kudos to AT&T for its exceptional and reliable network coverage.Part 2- local store's CUSTOMER SERVICE and here is where AT&T has gained a customer for life.I was most fortunate to have my new AT&T account opened and serviced by Carlos ",the manager at little havana store" - a sharp, friendly "too-young for his vast knowledge" Wizz young man that is always willing to help n find solutions when others can't or just say "not possible". I am so impressed that I joyfully and willingly offered to write this lengthy review bc he deserves to be recognized for his excellent customer service. I hope the big boss is reading this too !! :) AT&T you rock.
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July 2022 by jose ricardo perez sosa
Perfect experience! I really recommend going to this AT&T the best store near Brickell and in Little Havana
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April 2022 by brad knox
Carlos was very helpful I recommend going to him for any help.
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April 2022 by 25 Hunnit
Great customer service, fast and efficient.
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January 2022 by Y.
A very positive review of the various components that make an excellent customer experience... Worth the long read!.Part 1- I am a customer coming from TMobile , and i just switched to AT&T due to serious connectivity issues with former (T-mobile ="Gimmicky" reported 5-bar network coverage yet ZERO service!! - ) . Having AT&T service now has been a significntly positive GAME CHANGER - I can be reached at ALL TIMES within very remote places, both of which are critical to my safety and those who depend on me. So kudos to AT&T for its exceptional and reliable network coverage.Part 2- local store's CUSTOMER SERVICE and here is where AT&T has gained a customer for life.I was most fortunate to have my new AT&T account opened and serviced by Carlos ",the manager at little havana store" - a sharp, friendly "too-young for his vast knowledge" Wizz young man that is always willing to help n find solutions when others can't or just say "not possible". I am so impressed that I joyfully and willingly offered to write this lengthy review bc he deserves to be recognized for his excellent customer service. I hope the big boss is reading this too !! :) AT&T you rock.
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January 2022 by Carlos Arteaga
Excellent customer service, this is the store I always go to shop.
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January 2022 by Sciglio
Carlos has the IQ of a pile of leafsDeserves a raise 10/10 experience
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December 2021 by Carlos Calle
Purchased a Band new Upgraded IPhone 13 and it was effective the same day.I called customer service to find out it burnt my sim card and they said I had to take the phone to Apple for Service!Outrageous and to top it off they sell you a phone with No Charger.
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December 2021 by Dariel Gudás
A luxury service, very friendly and efficient. Great quality of service for this reason I am extremely satisfied!
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November 2021 by Carlos Hernandez
Best service I’ve gotten of all phone companies.The one worker called Christopher deserved a raise for his good job attending and resolving my issues.
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October 2021 by Ivette Rivero
The workers I dealt with were all awesome. Gaby, Yiliem and Christopher. Thanks