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December 2023 by Luis U.
After we were bounced from another rental car company who did not honor the reservation we made through priceline, we booked here, they absolutely honored the priceline reservation, they gave us a almost brand new car that we even had the option to select among the different models they had, YOGUI the guy who took care of us did a great job, respectful and fun to deal with at the same time. I see mostly bad reviews but honestly i have nothing but the best to comment about them.S de Urdaneta rented 11/28/2023
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December 2023 by Joanne S.
reliable n reasonably priced!!!Great customer service!Car was clean n great on gas mileage!
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November 2023 by Pardeep B.
This place is a scam. Stay away! I would give it 0 zero stars. I had my booking confirmed over 30days only to find out that they can help me. They have no cars and they would be willing to take me to the nearest car rental place for free. It's been 30 mins and no ride. I just ended up getting an Uber. Andy is the worst at customer service like learn something. He flat out told me no cars but and also told another 8 people that they had no cars. I am definitely going to be reposting this. I would've appreciated a phone call atleast but nope nothing.
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October 2023 by David F.
NEVER! I purchased a rental through Expedia for a week out of Miami. I show up thinking I'm just picking up the car. We were brought offsite from the airport by van (no big deal). 3 people ahead of me took 1.5 hours to check in. They mandated insurance on us and other weird fees. Turned out I pad another $500 for this rental. Complete con's. If you see a negative review, trust it
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October 2023 by Volodymyr K.
When I arrived at their office, I noticed that there was only one customer at the counter, who was picking up their car. To my surprise, the clerk was engaged with this delighted customer for more than an hour, discussing topics like the different types of gasoline and the attractions of Miami. When it was finally my turn, the clerk regretfully informed me that they couldn't rent me a car due to my possession of a Florida driver's license. According to their company policy, they do not provide service to Florida residents without an active full coverage policy. Consequently, after spending 2.5 hours dealing with this situation right after a long flight, I concluded that I would never consider renting from them again and opted to rent from another company, albeit at a significantly higher "on-the-spot" price.
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October 2023 by P C.
The worst !!!! Do not rent from them ! They took forever to pick you up at the airport and now we are in a hotel where they are located the line is out the door and they have no more cars and they're waiting for them to come from Fort Lauderdale which is a half hour away. They told me they only have five coming and there's about 20 people waiting. Stay away ! They shouldn't be in business
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September 2023 by premchand Vemparala
So far this is a better car rental company. Compared to other local car rental companies. No additional chargers and security deposit is 250$. While other car rental companies charge too much if we book online.YOGI is a very good person and treats every one equally. I respect his work and behavior. Keep up your job YOGI.
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September 2023 by Monic Garcia
Yogi provided excellent service for us! He was able to give us information to speed up the process when it got to our turn. He was funny and super knowledgeable. Yogi made you feel like you were hanging out with a friend and not in a line. And he recommended a great spot for food.
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September 2023 by Jeff Wood
UPDATE FRAUD ALERT!So we booked this thru Expedia. Never even saw a car and was told there would be no charges. Well they did charge. Called Easirent customer service three times and they hang up. WTH. Contacted Expedia to report again what they are representing waiting for some resolution. Please all others put a stop to this. Why does Jesus have 202 reviews? Will update and comment on BBB and all other sites possible to warn others off this scheme. Frank you should credit my account as you said since we never even sat in a car. I also contacted my CC company to dispute. Will update as to how they perform. Small claims court may be an option. ?HORRIBLE! AVOID!The shuttle bus was broken no communication a black minivan with a small sign in window after a 1 hour wait. Arrive at the ghetto rental yard and meet FRANK explain situation and he could care less. My wife is upset and FRANK says just go I don't want to service you! We end up back at airport and make other reservations.AVOID THIS PLACE AND FRANK ITS CHEAP FOR MANY REASONS!
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September 2023 by Melissa Wood
I wish there were no stars. Frank that works there threatened me. Asked me if I knew who he was as if he were the mafia or something, then he kicked us off the lot. This company told us the wrong pick up vehicle and we waited over an hour and a half for a pick up. Frank was non apologetic and rude. I called the customer service main number for a manager and was rudely hung up on. Apparently they don't take complaints. Do Not use this company! It is also in a very sketchy area. Please read the reviews.
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September 2023 by Jennifer Snow
The absolute worst experience. I don't leave poor reviews just to do it. These guys totally scammed us. After reserving, paying AND calling to confirm again, we arrive in Miami with no rental available. We wait over an hour for their shuttle to pick us up from the airport (supposed to run every 20 min), and once at the rental trailer, we have to sit outside for 45 min while trying to sort thru the situation. They wanted us to sign some bogus new contract and charge us even more. SCAM. Untrustworthy. Extremely disappointed. Ended up with no rental for our trip and had to use Uber. Do NOT use this company.
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August 2023 by Rafa Jiménez
Best place to rent a car. Cheaper than most car rental places! Yogi treated me great!. he’s so welcoming!! Funny and gave me a great car in minutes. He even took the time to tell me good places to visit and eat in my vacations in Miami! This is definitely the place you want to go. !
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July 2023 by Amari Palmer
I recently rented a car from Easirent and wanted to share my experience. Overall, I had a positive experience with Jesus.The process of booking the car online was smooth and easy. The website was user-friendly and allowed me to compare prices and choose the car that best suited my needs. The pickup process at the rental location was also efficient, with friendly staff members who guided me through the necessary paperwork.The car itself was clean and well-maintained. It ran smoothly throughout my trip and I didn't encounter any issues. The rental company provided clear instructions on returning the car, which made the drop-off process hassle-free.One thing that really impressed me was the customer service from Jesus. Whenever I had a question or needed assistance, the customer service team was readily available and responsive. They were helpful and ensured that all my queries were answered promptly.Overall, I had a positive experience with Easirent. The convenience, cleanliness, and customer service were commendable. I would consider renting from them again in the future and would recommend them to others who are in need of a reliable car rental service.
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July 2023 by Vanessa Perez
We needed a car last minute and came across Easirent. Talk about easy! Yogi was such a great help. He looked for ways to save us money and gave us a really good deal. The entire process took less than 30 minutes .. truly appreciate his efficiency and commitment to good service!
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July 2023 by kaitlyn diventi
Yogi was amazing! He helped me and my sister get a car after a third party company was trying to overcharge us and not give us a refund. He was the nicest guy we have met in Miami and we will be back to rent a car from him. Amazing customer service!
