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March 2024 by Endy Guerra
It doesn't work, look for another bank where they serve you, they are liars ?
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November 2023 by Rafael Salazar
Excellent....!
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November 2023 by Jose Estrada
The attention I have received has been excellent and I especially recommend the attention of the representative, Mrs. Damaris Orta.. 100%
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October 2023 by Ed A (explora)
Excellent service from Damaris Orta, I recommend her. I didn't have access to mobile banking and it helped me, as well as with the life plan.
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October 2023 by Angel F Albrechet
Today I was treated at the Bank of America by Damaris Orta. She gave me spectacular treatment, with great professionalism, efficiency and a very successful performance.Thank you very much...for finding me with such a warm staff.
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September 2023 by angie prieto
Jordan was an amazing person. She helped me set up both my checking and savings acc, she has such a great personality and I will definitely be going back. Thank you Jordan !
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August 2023 by Margaret Cordero
"I recently had the pleasure of working with Ms. Damaris Orta a relationship banker at Bank of America who went above and beyond to assist me with my financial concerns. The level of attention and care I received was remarkable. Not only did she take the time to explain all the issues I had in great detail, but she also provided personalized solutions tailored to my specific needs. Her patience, professionalism, and expertise made what could have been a complex process feel simple and stress-free. I highly recommend her services and am grateful for the exceptional support she provided. Bank Of America is fortunate to have such a dedicated and knowledgeable team member." Thank you Ms. Damaris
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August 2023 by Carmen Soto
I went to Brownsville bank of america to try to ask about my online banking because I had change my phone I was getting frustrated to the point of wanting to close my accounts, since I was around the area i decided to go in, at that moment I met with a banker name Damaris Orta she immediately greeted me and introduced her self and ask me what were my needs I explained to her that i was really upset and frustrated because I couldn't get my online banking back on track she even let me vent to her about my account and needs her patience was and absolutely great helped. I was able to even learn about a so called tool for my life plans in tbe future that I didn't even know it existed, not only that I barely understood my credit card payment dates and how they work with my online banking payment since my sons used to help me with that, now I can actually do it on my own. Thank to her time given and help provided i think they have hired a great banker who cares and show interest in her customers she should be promoted great job Ms Damaris they all seem nice and helpful. I'll gladly recommend this bank.
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August 2023 by Jaz Sam
Whoever that short lady is who the Relationship Banker I think her last name Ottis or Ortis, she needa be fired she’s rude, act like she don’t want her job, other then that, this bank is Okayy.
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July 2023 by Dave Bovine
The workers was so rude I went toCash a check and I was told I had to wait for 20 min with an attitude this bank needs to be shut down
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July 2023 by Mauricec Campbell
Wait 2 1/2 hours just to speak with and agent about my account, just to hear that they are short staffed...just unacceptable..
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March 2023 by Vivi Gomez
Worst service ever. I tried to open my account online and wasn’t able. I scheduled an appointment at 12pm. Spent 1 hour waiting and nobody helped me. I don’t know why they schedule appointments if they will be helping walk-in first
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March 2022 by Keith Skidmore
Absolutely the singularly worst branch in the continental US. Never open. When rarely open, signs direct 900am-400pm and doors are firmly locked. This branch is in an economically depressed area with a high volume of elderly/ infirmed clientele. The frequent closures negatively impact residents as the next closest branch is five miles away. If you're looking for businesses that directly demoralize and shred impoverished communities asunder, look no further than Brownsville BOA, 27th ave & 54th st.Absolutely disgusting.
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April 2021 by Felix Ypanaque
Recently added another drive through atm. This location has 2 drive through atms and 2 normal atms located at the front of the bank. Improving greatly
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August 2020 by Dudoon o.g
No drive thru and the atm is on front street dont think I'll be coming back to this branch didn't feel safe or comfortable getting money from this atm
