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November 2023 by odett Del valle
Excellent
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September 2023 by Jasmin Gonzalez
Excellent work
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July 2023 by Karenia Perez
Excellent service and complete information, always pleased with the attention from the associates Daniela and Alberto
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June 2023 by Eduardo Ledda
If you want to waste your time and be treated like you don't know what you are talking about, then this is the place for you
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June 2023 by yenniel bello
worst customer service ever
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June 2023 by Eduardo Pina Ledda
If you want to waste your time and be treated like you don't know what you are talking about, then this is the place for you
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May 2022 by Luis Gonzalez
Well I wish I had seen all previous reviews before passing by this BOA location. Regular day of work decided to deposit some of my cash savings on my bank account. I inserted the money on the drive-thru ATM. When the option to confirm deposit came up I clicked on it and it stayed on loading until the machine stopped working an error showed up and my money (A couple grand) to be clear not just a $100 dollars. The money is not on my account and now I’m dealing with a claim which can take up to 10 days until I get my money. Meanwhile it’s nowhere its in the clouds. Very very very disappointed with this situation because time is very valued these days and who is going to pay me or grant me back all the time and energy I have wasted on something that was not my fault!!!
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March 2022 by Anna C.
If I could get negative stars I would. This Bank of America won't let you wait inside to see the teller. So there's consistently a line of people outside. I could understand this during Covid... but now? are they scared to share the air conditioning?
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February 2022 by Damian G.
This particular Bank doesn't have costumer service. We were waiting outside for 20 min, they were allowing groups of 4 people inside. temperature was bellow 55 F. Having enough space inside for social distance Inside.
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December 2021 by Yoasniel Santos
These is the worst place to come if you need a Bank of America. Don’t make the mistake, if there is anything under 1 star I would give it
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September 2021 by Lilian Perez
When I was in line for cashier and old man came in very upset requesting an app and he was online waiting for more than an hour. A lady called Joyce at the front door was very very rude to this old man. That needed to get money from a shared account with his wife that just had surgery. The old man was a bit loud but he was very upset already, but this lady was anything that a good customer services. The Mr left alot more upset and his problem was still unresolved. Also, he mentioned that he was a customer since 35 years! Location 137 Ave 8 St, Miami FL 33184. The worse experience I it was not with me. I wanted to help and empathize with this old man. So sorry for him!
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September 2021 by juan ti
STAY AWAY!!!!!!! The worst management of any existing bank. On Sept 16 at 9:30am the supervisor working at this location. I didnt get the supervisors name but its the person that assists the tellers when they ring a bell. The mans attitude was cocky, arrogant and had no desire to help out whatsoever. He told me that the machine didnt read the check I was wanting to deposit, yet he didnt assist in explaining how to do this on the ATM. I went to the BOA in Flagler and 102 avenue and got the assistance expected and needed. The teller there was very helpful and kind. I left satisfied and was done in less than 5 minutes.
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September 2021 by William M.
After Months of not coming to this branch I had no choice. Now I'm left the with regret of ever having chosen this bank. The bank officer that greeted me was rude and lazy. I had to spend 4 hours with customer service on the phone because he refused to let me see a banker and did absolutely nothing for me. Rude rude rude. I will be closing all of my acounts. Unprofessional and unacceptable. VPLP BOA!!!
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June 2021 by Apple S.
It is busy. But enough parking. Inside it's hard to find out to speak to a banker even busy Miami type bimbos in heels walk all over pretending to work hard, so you got no choice but wait in the long line to at least ask the teller.
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April 2021 by space dude
Avoid this place there's always homeless people walking around, some guy came up to me and asked for money, I said I don't have any cash on me and he said to go with him and withdraw money from atm, very sketchy.
