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March 2024 by Nush Sivothayan
Made an appointment 3 days in advance. Showed up and didn't get seen even 1 hour later. Customers that walked in with no appointments were seen before me. There is no point of making an appointment with this banking center.
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December 2023 by jesus chavez
i ,just went to bank of America to make a cash deposit and the cashier , didn't count the money and asked me where the rest of the money ,she would it shorted, I've been a customer for over 17 years but time to make some changes
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October 2023 by Kamal Patel
Waited over an hour after they locked my account for fraud protection. Go to another branch, this one is understaffed
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August 2023 by Amanda Bustamante Leon
useful for quick atm use. never been inside
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August 2023 by Michelle Marty
After reading on many of these reviews, it seems like my experience is a similar to experience of many. The staff in this bank is TERRIBLE. I’m a long time BOA client, with all of my savings, insurance, biz accounts, Cc’s here but every time I visit this branch I am reminded that I need to visit another branch, even if it’s further away from home. Cause the attitude in which I am treated especially by the female staff is really sad. I hope the branch manager reads these reviews and considers retraining its personnel, ASAP.
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May 2023 by Loko Squirrel
Open Saturdays!!!!!!! and lines go quick... plus friendly service... you can't beat it.. Thank you!!!
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May 2023 by Juan Menendez
Worse service ever. I was in the drive thru for about 30 minutes and no one came to help me.
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December 2022 by DAMIAN
Very bad customer service in cash back
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October 2022 by iwm ch
I have been banking on this branch for over 17 years. I have never been treated so badly. I went in to use my safe deposit box. I was bounced around to get signed in. Waiting in the regular lines like I was going to deposit ( which I wasn’t ) in order to sig in. I was treated like a big inconvenience from the teller to the assistant manager. Time to look for a new branch or new bank
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October 2022 by nelson richard
greeting staff aware of my visit of 4:40 to open an account invite me to seat come back at 4:57 to ask me the reschedule for the next day.
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August 2022 by John Torrese
ATM’s were down and the line took me longer then just asking random people on the street
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July 2022 by Elvira Pascual
I used to like this bank until I was taking care by a small business banker by name of Jorge Contreras, I went for some small business matters and after spending few hours at his office you will think that he will have the professionalism and courtesy to at least call back to follow up on the process but he never did and even after I called him few times he never called back, that’s what I call bad costumer service.I do not switch bank because I have many years of relationship with this institution and I do not judge everyone the same just because one bad Apple, Bank of America is still a great bank and have lots of employees that represent the bank well, thankfully there’s another 3 to 5 more Bank of America in my neighborhood. Good luck dealing with him.
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January 2022 by Stephen Crimarco
This is really directed at BoA as a whole not this individual branch. I routinely deposit checks from Jamaica because of my food exporting business. Every time I go to deposit, it is drama and they make me wait hours in the lobby.I understand doing this the first time, but when I do it from the same bank over and over, they should not need approval.On top of that the dweeps, now placed a deposit hold. They damn well know they are getting it but want to screw around.Hope BoA sinks when the sea levels rise.????????????????????
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December 2021 by Natalia Grbovic
This is the worst location. If you need to drive a bit more, do yourself a favor and don't go here. Or their system is down, or wait is over an hour , without being aware of it, since they don't tell you approximately waiting time They give you attitude when you ask how much long
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December 2021 by Alfredo Madeira
Great service very professional staff .
