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March 2024 by Edgar Ascano
Great help at this miami location bank. They were very knowledgeable and answered all my questions. I was helped by Ricard Williams, great guy helped with the entire process of opening my business account would recommend to speak to him when opening an account or money market savings account.
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December 2023 by andrei turcanu
Excelent bank with great customer service and good choice of personal and business accounts.
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July 2023 by carmen castaneda
This is the worst branch! People move slowly, with no sense of urgency. They do not understand the concept of customer service. Everytime I have come into this branch there are multiple tellers but for some reason only one is actually taking customers.
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June 2023 by Kat Sanchez
Constant errors and problems. The worst was they embarrassed a vendor of mine in front of other customers by accusing her of changing a check. It was the tellers fault as she paid too much on the check- to a DIFFERENT vendor!! They also call every time she cashes a check - and she has been with me 4 years!!! I believe it’s a race issue. I recently asked for an interest increase on account and was told no - it’s only for new clients. No options available at all. They have no customer service snd the teller up front is sloppy and makes mistakes all the time.
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March 2023 by George R.
Pathetic bank & the worst team I ever dealt with! Manager is incompetent so you can't expect more from the staff! They should close this bank!!! They won't see any more of my money, that for sure!!
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February 2023 by Jonathan Bracho
I think every time I come here they try to take a very long time on purpose bc there’s only one person cashing checks and taking care of customers and the other one is always on the computer
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October 2022 by J P.
Worst Bank on the Planet!! Do not Bank here. Beware! Poor service, Fees, and more fees. Work by email. Good luck. I would give zero stars if I could. Beware of this bank and their shady practices. Horrible everything. Run as fast as possible!
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February 2021 by Alex TheWebDesigner
I love this bank! All of the employees there are so nice and they really go the extra mile to assist you.
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July 2020 by Andino Andres
Very personal and professional. Highly recommended, Wynwood location have the best team!
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April 2020 by Leslie Lazala
Pamela Garcia has been AMAZING!! she has truly making my first time buyers experience much smoother than what I imagined.I appreciate her overall concerns and professionalism. I DEFINITELY recommend Bank OZK to anyone.
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April 2020 by benny barraza
Great bank. Walter is very efficient and knowledgeable. Judith is a living computer. Caio is amazing. Carla is great. Levohn is so nice. Everyone at this branch is very kind. Come and check them out All smiles when I leave.
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March 2020 by Andy Martinez
Opened my account at this bank. Walter provided me with the BEST CUSTOMER SERVICE EVER! PERIOD! I felt like a celebrit . What a refreshing experience! Check them out. I am bringing my family and friends. For a moment. I thought we've lost this type of people and service. Not to even mention the gorgeous and edgy location.
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March 2020 by Dana Smith
Was in the area and ran into Walter!!!!! He’s the best! Sent a friend from the area to open a new account!
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March 2020 by Clayton Moses
Great atmosphere. Lost my debit car . Walter in matter of 3 minutes reviewed my transactions and gave me a new debit card. The treatment is excellent. I highly recommend this branch and this bank. Go with walter, carla or levohn. Great bankers. Trusted for sure
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February 2020 by Collin C.
Caio and his staff are excellent! They are always friendly and quick to help out. I highly recommend Bank OZK Wynwood to anyone! A+
