-
December 2023 by Stephanie m
Beware of late payment posts, glitches in the system where payments disappear and then reappear, and a bunch of overdraft late fees. I have never had an issue with baptist federal credit union if anything nothing but great things but they're starting to become like wellsfargo and BOA where they steal your money with late fees. There system charges late fees when it deems fit. Even when you deposit funds immediately it does not matter. Extremely upset. Ive been charged $110 overdraft fees
-
January 2023 by Jeanette Moore
There's always someone there to help you in time of need. Everyone is very polite and helpful. I've been a member for many years and don't have any regrets.
-
July 2020 by Aaron Weinstein
Very professional management staff. I just want to point out that 2 days ago I rated them with a one-star because I was having a rough day and we are all on edge . I was agitated and Mariana Hurtado who is a manager there was very patient very understanding and sympathetic to what was going on even though the outcome wasn't what I wanted I am grateful. To follow up the management of the collections and loan department Ed Soto called me immediately after reviewing the situation and showed me a level of professionalism that I feel comfortable saying this is my bank. I can comfortably say that Baptist Federal Credit Union is in my family's best interest when it comes to my banking needs. Ed even took the time out of his day to give me some education in regards to credit help and I am very grateful thank you Baptist Federal Credit Union.
-
September 2018 by Jose Hurtado
Knowledgeable and very professional staff. They are always willing to help me with my financials and provide great customer service.
-
April 2018 by huracaine irma
Great hospital best doctors
